Make a referral
Use our e-learning module to learn about making e-RS referrals. Watch the video demonstration to see a typical patient journey using e-RS, or you can use this version to view specific parts of a journey (this requires Adobe Flash Player v10 or higher).
Our best practice guidelines help organisations:
- comply with the contractual requirements of the NHS Standard Contract
- understand the importance of using the NHS e-Referral Service correctly
- to deliver safe and effective patient care
Developing a referral management plan will help you follow the principles of 'Referral Management - Lessons for Success', published by the Kings Fund in 2010 to improve quality and make savings.
You can refer to named consultant-led teams by using the 'Named clinician' function. Our named clinician guidance will help you follow the process.
Training and support
You can access information from the Help function within the e-RS application, or if you're on an N3/HSCN connection you can access it without logging in.
The NHS e-Referral programme provides a training environment for end users. This mirror live e-RS and allow training on a life-like system, without the risk of accessing or altering real data. Access to the training environment can be requested by contacting email@example.com.
Please read synthetic test data page if you are considering using test patient/services in the live e-RS environment.
Microsoft Teams training sessions
The e-RS programme team provides training sessions using Microsoft Teams. Find out more about available dates on the below sessions:
For quick reference guides, videos and learning materials, visit our document library. Some learning materials are also located on the e-Learning for Healthcare (e-LfH) learning management system. If you haven't got an e-LfH account, please register.
Training resources such as lesson plan and trainer presentation can be requested by emailing the programme team.
The National training forum has been established to provide open and regular communication channels between the e-RS national training team and a representative panel of e-RS trainers from the NHS and independent sector.
Last edited: 26 August 2020 8:05 am