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Advice and guidance toolkit for the NHS e-Referral Service (e-RS)

Advice and guidance allows a clinician to seek advice from another, providing digital communication between two clinicians: the “requesting” clinician and the provider of a service, the “responding” clinician.

Using advice and guidance supports the NHS long term plan to use digital technology to redesign clinical pathways and reduce unnecessary hospital referrals.


2021 changes

Advice and guidance changes implemented in January 2021 - find out how the changes affect referrers and providers

Toolkit feedback and further questions  

This toolkit is designed to support all aspects of e-RS advice and guidance. However if you have further questions or would like to provide feedback please contact




Last edited: 23 September 2021 9:53 am