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Creating a new NHS England: Health Education England, NHS Digital and NHS England have merged. More about the merger.

Advice and guidance toolkit for the NHS e-Referral Service (e-RS)

Advice and guidance allows a clinician to seek advice from another, providing digital communication between two clinicians: the “requesting” clinician and the provider of a service, the “responding” clinician.

Using advice and guidance supports the NHS long term plan to use digital technology to redesign clinical pathways and reduce unnecessary hospital referrals.


2021 changes

Find out about changes which impacted referrers and providers in 2021. 

Toolkit feedback and further questions  

This toolkit is designed to support all aspects of e-RS advice and guidance. However if you have further questions or would like to provide feedback please contact [email protected]




Last edited: 22 September 2022 3:55 pm