Do we need to drop the 'user'?
NHS Digital’s Head of User Research, Rochelle Gold, asks the question – is it time to drop the ‘user’ from user research?
Data and technology that improves lives
We support NHS staff at work, help people get the best care, and use the nation's health data to drive research and transform services.
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21m
threats blocked a month
Our cyber security team monitors and protects devices across the NHS and helps lead the cyber response
99.99%
availability
We provide services the NHS can rely on, with near-perfect average availability in 2019-20 across more than 100 systems
3000
messages a second
Our systems connect more than 20,000 health and care organisations, allowing information to be shared securely
803m
visits to the NHS website in 2020
Patient-facing services such as the NHS website are helping millions of people get information and treatment
Our services
NHS DigiTrials: Already saving lives
A new approach to supporting clinical trials helped researchers develop some of the most vital COVID-19 treatments - and is making it easier to quickly and safely test new medicines.
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Data and information
How we look after your information
Collecting data on health and care is an important part of our role in the health service. We collect and store some information from people's health and care records so that it can be used to run the health service, manage epidemics, plan for the future and research health conditions, diseases and treatments. We always make sure data we collect is handled securely and in line with the law. We don't hold your medical records.