Do we need to drop the 'user'?
NHS Digital’s Head of User Research, Rochelle Gold, asks the question – is it time to drop the ‘user’ from user research?
Collecting data on health and care is an important part of our role in the health service. We collect and store some information from people's health and care records so that it can be used to run the health service, manage epidemics, plan for the future and research health conditions, diseases and treatments. We always make sure data we collect is handled securely and in line with the law. We don't hold your medical records.