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Freedom of Information

The Freedom of Information (FOI) Act gives you the right to obtain information held by public authorities unless there are good reasons to keep it confidential.

The Freedom of Information Act covers:

  • a general right of access to information held by NHS Digital (and HSCIC) subject to certain conditions and exemptions
  • a duty on us to inform any person who requests information whether we hold the information, and to communicate that information to the applicant unless one or more exemptions apply

Our obligations

As a public authority we are obliged under the Freedom of Information Act to provide details of our routinely available information.

The Information Commissioner's Office defines how this information should be published in the Model Publication Scheme.

We are not currently able to collect or send post

The information governance team who deal with freedom of information requests will not be able to collect or send post from Wednesday 25 March 2020.


We are not able to access our offices due to following government guidance around social distancing.


All freedom of information requests and data subject access requests should be submitted by email. If you have recently sent one in the post you can resubmit by email.


We thank you for your patience and are sure you understand the need to follow government advice. We hope to resume normal service as soon as possible, in line with government guidelines.

Make a request

If you can't find the information you are looking for in the About NHS Digital section or elsewhere on the website, you can make an FOI request by emailing

You should provide your name, an email address and the information you want. Please be as concise as possible about the information you want as this will help to find the information.

If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make. If you wish us to carry out a review you should write to us as soon as possible and within 2 months of receiving the response.

Environmental Information Regulation requests

The Environmental Information Regulations 2004 allow you to request access to environmental information held by public authorities such as NHS Digital.

The regulations allow access in a similar way to the FOI Act although you can also request information verbally.

You should provide the same type of details as for an FOI request and contact us using the same details.

Freedom of information disclosure Log

Responses to our requests are regularly published in our disclosure log.

If you find a broken link or have any other queries please contact:

Freedom of Information compliance statistics 

We publish details of our performance on handling Freedom of Information (FOI) requests every three months. 

Last edited: 28 April 2020 4:08 pm