Freedom of Information
All FOI requests and data subject access requests should be submitted by email
From Wednesday 25 March 2020, the information governance team who deal with FOI requests are unable to collect or send post. Following government guidance around social distancing we are unable to access our offices.
If you have recently sent a request in the post please resubmit by email. We thank you for your patience and hope to resume normal service as soon as possible, in line with government guidelines.
What the FOI Act covers
The FOI Act 2000 covers:
- a general right of access to information held by NHS Digital (and Health and Care Information Centre) subject to certain conditions and exemptions
- a duty on us to inform any person who requests information whether we hold the information, and to communicate that information to the applicant unless one or more exemptions apply
You can seek any recorded information that you think NHS Digital may hold. If the information is environmental, we will respond according to the Environmental Information Regulations (EIR) 2004.
You do not have to know if the information you want is covered by the EIR or the FOI Act. When you make a request, we will decide which law applies.
Our duty to you
The FOI Act requires us to:
- provide information to you about NHS England through a publication scheme
- provide a guide to this information
- respond appropriately to requests for information
Our obligations
As a public authority we are obliged under the FOI Act to provide details of our routinely available information.
The Information Commissioner's Office defines how this information should be published in the Model Publication Scheme.
If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make. If you wish us to carry out a review you should write to us as soon as possible and within 2 months of receiving the response.
Before you make a request
You might not need to make an FOI request if we have:
- previously responded to a FOI request
- already published the information
Make a request
If you cannot find the information you require, you can make an FOI request.
Email: enquiries@nhsdigital.nhs.uk
What to include
Provide:
- your name
- an email address
- the information you want
Please be as concise as possible about the information you want as this will help to answer your request.
Your own personal data
If the information you require is your own personal data you will need to make a subject access request under the Data Protection Act 2018, and not under the Freedom of Information Act 2000.
Copies of your medical records
If you want to see copies of your medical records, you should ask your GP or the health setting that provided your care or treatment.
We do not hold medical records in the same format as a GP or hospital, for example GP notes, X-rays or scans.
Environmental Information Regulation requests
The Environmental Information Regulations 2004 allow you to request access to environmental information held by public authorities such as NHS Digital.
The regulations allow access in a similar way to the FOI Act although you can also request information verbally.
You should provide the same type of details as for an FOI request and contact us using the same details.
Last edited: 1 June 2021 2:27 pm