There may be a number of reasons why a clinician may wish to seek advice and guidance including:
- asking another clinician or specialist for their advice on a treatment plan and/or the ongoing management of a patient
- clarification (or advice) regarding a patient’s test results
- seeking advice on the appropriateness of a referral for their patient (e.g. whether to refer, or what the most appropriate alternative care pathway might be)
- identifying the most clinically appropriate service to refer a patient in to
The referrer can attach documents to the advice request, which may include diagnostic results, clinical photos, scanned images or previous correspondence relating to the patient. The provider is then able to review the request (along with any attachments) and respond to the query, adding their own attachments, if required. These attachments could include a proposed treatment plan or links to external documents and websites.
The referrer is able to convert the advice request into a referral or appointment request, linking the advice information (and any attachments) to the referral. This ensures that the receiving provider has all the relevant referral information and negates the need for a new referral being created.