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Business roles - NHS e-Referral Service

This guidance contains a list of all of the available Registration Authority codes as well as the recommended roles for each professional user.

Registration authority codes

Registration Authority codes (RA codes) are assigned to professional users’ smartcards to give them access to the correct functions within the NHS e-Referral Service. The codes that are assigned will allow users to create and process referrals appropriately depending on their job role. In this guidance we have recommended the minimum role or roles that each user will require to carry out the basic tasks of their profession, although more may be required for some users.

Full list of RA codes

RA activity

RA activity code

Business function (e-RS role)

Manage Outbound Referrals

B1101

Referring Clinician

Proxy Manage Outbound Referrals

B1102

Referring Clinician Admin

Manage Outbound Appointments

B1103

Referring Admin

Manage Inbound Referrals

B1110

Service Provider Clinician

Proxy Manage Inbound Referrals

B1115

Service Provider Clinician Admin

Manage Inbound Appointments

B1120

Service Provider Admin

Perform CAB Appointments Line

B1105

BMS Admin

Maintain Service Configurations and Workgroups

B1107

Service Definer

Maintain Commissioned Services

B1106

Commissioner

Maintain Service Selection Guidance

B1108

Referrer Rights Manager

Perform Information Analyst

B1130

Information Analyst

Manage Indirect Appointments

B1140

Booking Manager

Manage Additional Requirements

B1145

Additional Requirements Manager

GP/referring clinician

RA activity

RA activity code

Business function (e-RS role)

Manage Outbound Referrals

B1101

Referring Clinician

Notes

  1.  This NHS e-Referral Service role should only be allocated to organisations authorised to refer NHS patients – please liaise with your local commissioners if required.
  2. This role is the minimum required for any organisation referring NHS patients. The other roles are Proxy Manage Outbound Referrals and Manage Outbound Appointments.
Practice manager

RA activity

RA activity code

Business function (e-RS role)

Proxy Manage Outbound Referrals

B1102

Referring Clinician Admin

Maintain Service Configuration and Workgroups

B1107

Service Definer

Notes

  1. This NHS e-Referral Service role should only be allocated to organisations authorised to refer NHS patients – please liaise with your local commissioners if required.
  2. This role is the minimum required for any organisation referring NHS patients. The other roles are Manage Outbound Referrals and Manage Outbound Appointments.
  3. Referring Clinician Admin (RCA) is a delegated authority role. A minimum of one Referring Clinician role is required in order to ‘refer on behalf of’ the delegating clinician. See the NHS Digital website for more information on clinical responsibility when delegating actions.   
  4. The Service Definer role is valid for all organisations.
Medical secretary

Authority to refer on behalf of a GP/Referring Clinician 

RA activity

RA activity code

Business function (e-RS role)

Proxy Manage Outbound Referrals

B1102

Referring Clinician Admin

Notes

  1. This NHS e-Referral Service role should only be allocated to organisations authorised to refer NHS patients – please liaise with your local commissioners if required.
  2. This role is the minimum required for any organisation referring NHS patients. The other roles are Manage Outbound Referrals and Manage Outbound Appointments.
  3. Referring Clinician Admin (RCA) is a delegated authority role. A minimum of one Referring Clinician role is required in order to ‘refer on behalf of’ the delegating clinician. See the NHS Digital website for more information on clinical responsibility when delegating actions.  
Practice admin

RA activity

RA activity code

Business function (e-RS role)

Proxy Manage Outbound Referrals

B1103

Referring Admin

Manage Additional Requirements

B1145

Additional Requirements Manager

Notes

  1. This NHS e-Referral Service role should only be allocated to organisations authorised to refer NHS patients – please liaise with your local commissioners if required.
  2. This role is the minimum required for any organisation referring NHS patients. The other roles are Manage Outbound Referrals and Manage Outbound Appointments.
  3. The Additional Requirements Manager role is valid for all organisations.
Clinical commissioning group (CCG) staff

Involved in the creation of commissioning rules, services and referrer rights rules. 

RA activity

RA activity code

Business function (e-RS role)

Maintain Service Configuration and Workgroups

B1107

Service Definer

Maintain Commissioned Services

B1106

Commissioner

Maintain Service Selection Guidance

B1108

Referrer Rights Manager

Notes

  1. The Service Definer role is valid for all organisations.
  2. The Commissioner and Referrer Rights Manager roles are only valid under commissioning organisations including CCGs and area teams.
Consultant

RA activity

RA activity code

Business function (e-RS role)

Manage Inbound Referrals

B1110

Service Provider Clinician

Proxy Manage Inbound Referrals

B1115

Service Provider Clinician Admin

Notes

  1. The Service Provider roles are the minimum roles required to provide services on e-RS and manage referrals received into them.
  2. The Service Provider roles are valid under all organisations who receive referrals via e-RS for NHS funded care.
  3. Service Provider Clinician Admin (SPCA) is a delegated authority role. A minimum of one Service Provider Clinician role is required in order to ‘log-in on behalf of’ the delegating clinician. See the NHS Digital website for more information on clinical responsibility when delegating actions.
Clinician in outpatients department

RA activity

RA activity code

Business function (e-RS role)

Manage Inbound Referrals

B1110

Service Provider Clinician

Proxy Manage Inbound Referrals

B1115

Service Provider Clinician Admin

Notes

  1. The Service Provider roles are the minimum roles required to provide services on e-RS and manage referrals received into them.
  2. The Service Provider roles are valid under all organisations who receive referrals via e-RS for NHS funded care.
  3. Service Provider Clinician Admin (SPCA) is a delegated authority role. A minimum of one Service Provider Clinician role is required in order to ‘log-in on behalf of’ the delegating clinician. See the NHS Digital website for more information on clinical responsibility when delegating actions.
Medical secretaries in a hospital

RA activity

RA activity code

Business function (e-RS role)

Proxy Manage Inbound Referrals

B1115

Service Provider Clinician Admin

Manage Inbound Appointments

B1120

Service Provider Admin

Manage Additional Requirements

B1145

Additional Requirements Manager

Notes

  1. The Service Provider roles are the minimum roles required to provide services on e-RS and manage referrals received into them.
  2. The Service Provider roles are valid under all organisations who receive referrals via e-RS for NHS funded care.
  3. Service Provider Clinician Admin (SPCA) is a delegated authority role. A minimum of one Service Provider Clinician role is required in order to ‘log-in on behalf of’ the delegating clinician. See the NHS Digital website for more information on clinical responsibility when delegating actions.
  4. The Additional Requirements Manager role is valid for all organisations.
Outpatients department manager

RA activity

RA activity code

Business function (e-RS role)

Manage Inbound Appointments

B1120

Service Provider Admin

Manage Indirect Appointments

B1140

Booking Manager

Manage Additional Requirements

B1145

Additional Requirements Manager

Notes

  1. The Service Provider roles are the minimum roles required to provide services on e-RS and manage referrals received into them.
  2. The Service Provider roles are valid under all organisations who receive referrals via e-RS for NHS funded care.
  3. The Booking Manager role is valid for Service Providers of indirectly bookable services.
  4. The Additional Requirements Manager role is valid for all organisations.
Admin in outpatients department

RA activity

RA activity code

Business function (e-RS role)

Manage Inbound Appointments

B1120

Service Provider Admin

Manage Additional Requirements

B1145

Additional Requirements Manager

Notes

  1. The Service Provider roles are the minimum roles required to provide services on e-RS and manage referrals received into them.
  2. The Service Provider roles are valid under all organisations who receive referrals via e-RS for NHS funded care.
  3. The Additional Requirements Manager role is valid for all organisations.
Secondary care involved in the Directory of Services

RA activity

RA activity code

Business function (e-RS role)

Maintain Service Configurations and Workgroups

B1107

Service Definer

Notes

  1. The Service Definer Role is valid for all organisations.
Information/performance department (referrer or provider)

RA activity

RA activity code

Business function (e-RS role)

Perform Information Analysis

B1130

Information Analyst

Notes

  1. The Information Analyst role is valid for all organisations.
Last edited: 3 July 2019 12:22 pm