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Creating a new NHS England: Health Education England, NHS Digital and NHS England have merged. More about the merger.

Service provider clinician training session using Microsoft Teams - NHS e-Referral Service (e-RS)

Session overview

New dates will be added within the next few weeks.

Each session will contain approximately 90 minutes of training with opportunities to ask questions. Please note each session covers the same content, so please only book onto one session.

The session is aimed at learners who will be using the service provider clinician roles, or wish to gain a better understanding of the roles.

By the end of the session delegates will be able to:

  • identify and assess incoming referrals

  • recognise different referral pathways and how they can be managed (advice and guidance, referral and clinical assessment services, appointment slot issues)
  • manage outbound referrals
  • monitor and action worklists appropriately
  • generate e-RS enquiries and use them to implement quality assurance measures

Further information

Queries on the overview sessions can be emailed to [email protected]


To load the booking page please use Chrome or Edge Browsers as Microsoft no longer supports Internet Explorer (IE) browser, and this may result in the page being blocked.