Skip to main content

Live service information and alerts

Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.

Service information


Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 11.7.

Change Timing

Friday 6 May 2022 16:00 to Friday 6 May 2022 22:48

Planned Change Outage

Friday 6 May 2022 20:19 to Friday 6 May 2022 22:43


Completed successfully.

Slot polls were not affected overnight Saturday/Sunday.

What was planned for Release 11.7?

Information is available on the NHS e-Referral Service Release Information page.

Contact details

If you have any questions, please e-mail:

If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your Implementation and Business Change Manager or email:

Further information

internal Releases

Find out about NHS e-Referral Service (e-RS) releases.

internal Business continuity guidance - NHS e-Referral Service

Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.

Last edited: 12 May 2022 4:42 pm