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Live service information and alerts

Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.

Service information

Requires Health and Social Care Network (HSCN) connection.


Proactive maintenance

Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement proactive maintenance.

Change timing

Thursday 11 April 2024 10pm to Friday 12 April 2024 1:37am

Change outage

Thursday 11 April 2024 10pm to Friday 12 April 2024 1:31am

Outcome

Completed successfully.  Slot polls were not affected overnight Thursday/Friday. 


Maintenance Release 14.0

Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 14.0.

Planned change timing

Friday 12 April 2024 4pm to Saturday 13 April 2024 4am.

Planned change outage

Friday 12 April 2024 8:15pm to Saturday 13 April 2024 4am.

Expected user impact

Users will be unable to access the NHS e-Referral Service (e-RS) for the duration of the change outage. Slot polls may be impacted and may not run overnight Friday/Saturday. Slot polls should run as scheduled overnight on Saturday/Sunday.

What is planned for Release 14.0

Information is available on the NHS e-Referral Service Release Information page.


Contact details

If you have any questions, please e-mail: [email protected].

If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your implementation and business change manager or email: [email protected].


Further information

internal Releases

Find out about NHS e-Referral Service (e-RS) releases.

internal Business continuity guidance - NHS e-Referral Service

Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.

Last edited: 12 April 2024 9:57 am