Live service information and alerts
Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.
Service information
Requires Health and Social Care Network (HSCN) connection.
Proactive maintenance
Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement proactive maintenance.
Planned change timing
Friday 24 January 2025 4pm to Saturday 25 January 2025 4am
Planned change outage
Friday 24 January 2025 8:15pm to Saturday 25 January 2025 4am
Expected user impact
Users will be unable to access the NHS e-Referral Service (e-RS) for the duration of the change outage. Slot polls may be impacted and may not run overnight Friday/Saturday. Slot polls should run as scheduled overnight on Saturday/Sunday.
What is planned for this outage?
This outage is for proactive maintenance.
Maintenance Release 14.9
Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 14.9.
Change timing
Friday 17 January 2025 4pm to Friday 17 January 2025 11:53pm
Change outage
Friday 17 January 2025 8:15pm to Friday 17 January 2025 11:44pm
Outcome
Completed successfully. Slot polls were not affected overnight Friday/Saturday
What was planned for Release 14.9
Information is available on the NHS e-Referral Service Release Information page.
Contact details
If you have any questions, please e-mail: [email protected].
If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your implementation and business change manager or email: [email protected].
Further information
Find out about NHS e-Referral Service (e-RS) releases.
Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.
Last edited: 22 January 2025 11:10 am