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Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability

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Alerts

Maintenance Release 

Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 9.5

This work was scheduled for Friday 10 July – it has been rescheduled for Friday 24 July

Please treat the specific times of the work and the associated outage as provisional.  A further update will be shared on Tuesday 21 July.

Planned change timing Planned change outage Expected user impact

Friday 24 July 2020 16:30

to

Saturday 25 July 2020 04:00

Friday 24 July 2020 20:15

to

Saturday 25 July 2020 04:00

Users will be unable to access the NHS e-Referral Service (e-RS) for the duration of the change outage.

Slot polls may be impacted and may not run overnight Friday/Saturday.
Slot polls should run as scheduled overnight on Saturday/Sunday

 

What is planned for Release 9.5?

Information is available on the NHS e-Referral Service release information page.

If you have any questions, please e-mail Release Management at releasemgmt@nhs.net.

Contact details

If you have any questions, please e-mail: releasemgmt@nhs.net.

If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your Implementation and Business Change Manager or email: ibc.crm@nhs.net.

Information is also available on the NHS e-Referral Service Release information page.

Further information

  1. internal

    Releases

    Find out about NHS e-Referral Service (e-RS) releases.

  2. internal

    Business continuity guidance - NHS e-Referral Service

    Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.

Last edited: 9 July 2020 1:19 pm