Skip to main content
Creating a new NHS England: Health Education England, NHS Digital and NHS England have merged. More about the merger.

Live service information and alerts

Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.

Service information


Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 12.9

Change timing

Tuesday 30 May 2023 4pm to Tuesday 30 May 2023 10:21pm

Change outage

Tuesday 30 May 2023 8.15pm to Tuesday 30 May 2023 10:12pm


Completed successfully

Slot polls were not affected overnight Tuesday/Wednesday

What was planned for Release 12.9

Information is available on the NHS e-Referral Service Release Information page.

Contact details

If you have any questions, please e-mail: [email protected].

If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your implementation and business change manager or email: [email protected].

Further information

internal Releases

Find out about NHS e-Referral Service (e-RS) releases.

internal Business continuity guidance - NHS e-Referral Service

Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.

Last edited: 31 May 2023 10:29 am