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Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability

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Maintenance Release 9.1

Regarding the service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 9.1.

Change timing Change outage Outcome

10 January 2020 4:30pm to

11 January 2020 3:00am

10 January 2020 9:10pm to

11 January 2020 2:45am


Slot Polls were not impacted

What was planned for Release 9.1?

Information is available on the NHS e-Referral Service Release Information page.

Contact details

If you have any questions, please e-mail Release Management at

If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your Implementation & Business Change Manager or email

Related pages

  1. internal


    Find out about NHS e-Referral Service (e-RS) releases.

  2. internal

    Business continuity guidance - NHS e-Referral Service

    Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.

Last edited: 13 January 2020 9:37 am