Live service information and alerts
Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.
Service information
Requires Health and Social Care Network (HSCN) connection.
Maintenance Release 15.5
Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 15.5.
Change timing
Friday 11 July 2025 4pm to Friday 11 July 2025 11:14pm
Change outage
Friday 11 July 2025 8:15pm to Friday 11 July 2025 11pm
Outcome
Completed successfully. Slot polls were not affected overnight Friday/Saturday.
What was planned for this outage
Further release Information is available.
Planned maintenance
Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement maintenance.
Planned change timing
Thursday 2 July 2025 9pm to Thursday 2 July 2025 11pm
Planned change outage
Thursday 2 July 2025 9pm to Thursday 2 July 2025 11pm
Expected user impact
Users will be unable to access the NHS e-Referral Service (e-RS) during the change outage window.
What is planned for this outage
This outage is for maintenance.
Contact details
If you have any questions, please e-mail: [email protected].
If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your implementation and business change manager or email: [email protected].
Further information
Find out about NHS e-Referral Service (e-RS) releases.
Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.
Last edited: 14 July 2025 10:04 am