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Live service information and alerts

Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.

Service information


Maintenance Release

Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance Release 11.0


Change Timing Change Outage Outcome

Friday 8 October 2021 16:00


Friday 8 October 2021 23:37

Friday 8 October 2021 20:15


Friday 8 October 2021 23:26

Completed Successfully


Slot polls were not affected overnight Friday/Saturday

What was planned for Release 11.0?

Information is available on the NHS e-Referral Service release information page.

Contact details

If you have any questions, please e-mail:

If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your Implementation and Business Change Manager or email:

Further information

internal Releases

Find out about NHS e-Referral Service (e-RS) releases.

internal Business continuity guidance - NHS e-Referral Service

Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.

Last edited: 11 October 2021 8:49 am