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Service definer training session using Microsoft Teams - NHS e-Referral Service (e-RS)

Wednesday 24 March 2021
10:00 AM to 11:30 AM
Microsoft Teams
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Session overview

Each session will contain approximately two hours of training with opportunities to ask questions.

The session is aimed at learners who will be using the service definer role themselves, or wish to gain a better understand of the role.

By the end of the session delegates will be able to:

  • use the e-RS directory of services (DOS) to create and amend services
  • understand and implement workgroups to give professional users access to referrals
  • generate e-RS enquiries to understand activity and support provider resource planning
  • recognise the link between directory set-up and referrer service searches

Further information

Queries on the overview sessions can be emailed to

The sessions on 27 January and 2 March are fully booked.