Data on Written Complaints in the NHS

Latest version

• Data on Written Complaints in the NHS 2019-20 Quarter 2 [NS]

  This quarterly collection is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England. The data relates to the complaints arrangements introduced in April 2009.

Upcoming

• Data on written complaints in the NHS - 2019-20 Quarter 3 [NS]

  5 Mar 2020

Previous versions

• Data on Written Complaints in the NHS 2019-20 Quarter 1 [NS]

  This quarterly collection is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England. The data relates to the complaints arrangements introduced in April 2009.

• Data on Written Complaints in the NHS - 2018-19 [NS]

  The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure.

• Data on written complaints in the NHS 2018-19 Quarter 4 [NS]

  This quarterly collection is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England. The data relates to the complaints arrangements introduced in April 2009.

• Data on written complaints in the NHS 2018-19 Quarter 3

  This quarterly collection is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England. The data relates to the complaints arrangements introduced in April 2009.

• Data on written complaints in the NHS 2018-19 Quarter 2

  This quarterly collection is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England. The data relates to the complaints arrangements introduced in April 2009.

• Data on written complaints in the NHS - 2018-19 Quarter 1

  This quarterly collection is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England. The data relates to the complaints arrangements introduced in April 2009.

• Data on written complaints in the NHS - 2017-18 [PAS]

  The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure.

• Data on written complaints in the NHS, 2017-18 Quarter 4, Experimental

  This quarterly collection is a count of written complaints made by (or on behalf of) patients. Data are collected via the KO41a and are for complaints about NHS Hospital and Community Health Services (HCHS) in England. The data relates to the complaints arrangements introduced in April 2009.

• Data on written complaints in the NHS, 2017-18 Quarter 3, Experimental

• Data on written complaints in the NHS, 2017-18 Quarter 2, Experimental

• Data on written complaints in the NHS, 2016-17

• Data on written complaints in the NHS, 2017-18 Quarter 1, Experimental

• Data on written complaints in the NHS, 2016-17 Quarter 4, Experimental

• Data on written complaints in the NHS, 2016-17 Quarter 3, Experimental

• Data on written complaints in the NHS, 2016-17 Quarter 2, Experimental

• Data on written complaints in the NHS, 2016-17 Quarter 1, Experimental

• Data on Written Complaints in the NHS - 2015-16

• Data on written complaints in the NHS, 2015-16 Quarter 4, Experimental

• Data on written complaints in the NHS, 2015-16 Quarter 3, Experimental

• Data on written complaints in the NHS, 2015-16 Quarter 2, Experimental

• Data on written complaints in the NHS, 2015-16 Quarter 1, Experimental

• Data on Written Complaints in the NHS - 2014-15

• Data on Written Complaints in the NHS - 2013-14

• Data on Written Complaints in the NHS - 2012-13

• Data on Written Complaints in the NHS - 2011-12

• Data on Written Complaints in the NHS - 2010-11

• Data on Written Complaints in the NHS - 2009-10

• Data on Written Complaints in the NHS - 2008-09

• Data on Written Complaints in the NHS - 2007-08

• Data on Written Complaints in the NHS - 2006-07

• Data on Written Complaints in the NHS - 2005-06

• Data on Written Complaints in the NHS - 2004-05