For some use cases, we provide national services, APIs or standards to make referrals and bookings quicker and easier. This includes:
- end user applications for healthcare workers and patients
- API services and standards that allow senders' IT systems to talk directly to receivers' IT systems
An API service is where we provide a physical, callable API for the participating systems to use. An API standard is where we provide an API specification for participating systems to use when integrating directly with one another.
Our services and standards have evolved over time. This means there are different services and standards for different use cases. We are currently working on a single Booking and Referral Standard that will eventually be used for all use cases.
This page explains which national services, APIs or standards to use for specific use cases. For an index of use cases, see the left navigation menu. If your use case isn't included on this page, contact us.
From patient to general practice (GP)
A patient arranging to see their GP is essentially a self-referral. They consider themselves to be booking an appointment, but they usually also provide some details on what the problem is - i.e. referral information.
There are a number of ways that patients can book an appointment (i.e. self-refer) with their GP:
- in person, at the practice
- by telephone
- via a GP-provided patient portal where the patient can register for an account and book appointments
- via the NHS App
- via other third party software
The NHS App and third party software options use IM1 Pairing for integration with the GP system.
Last edited: 18 May 2022 5:04 pm