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Booking and Referral Standard

A standard for sharing referrals, bookings and service updates between healthcare organisations and digital systems.

Overview

The Booking and Referral Standard (BaRS) supports the exchange of referrals, bookings and service updates between healthcare providers. It provides a consistent way for healthcare organisations and their suppliers to share information, helping services coordinate care, reduce manual processes and improve patient journeys.

BaRS can be used across a range of referral pathways and care settings, allowing information to move between systems using a common standard.

How the service works

BaRS uses nationally defined standards and specifications to support the exchange of referrals, bookings and service updates between healthcare systems. It is made up of 3 layers:

Transport layer: defines a standard way for systems to communicate with each other.

Workflow layer: supports standardised patient journeys built on transport layer operations.

Payload layer: defines the information exchanged between systems using FHIR resources.

Referral and booking process

This diagram shows how information moves between organisations using BaRS.

What the diagram shows

Step by step visual of a patient journey in relation to booking and referrals.

  1. Patient needs to be referred to a healthcare service.
  2. Service appropriate to patient needs is selected.
  3. Appointment is booked if required.
  4. Referral and any booking details are sent to service.
  5. Patient care is provided when and how it’s needed.
  6. Sender and/or third party is notified or update/outcome if required.

Implementation documentation and guidance

The following documentation and guidance support the implementation and use of BaRS:


Who this service is for

BaRS is designed for healthcare organisations looking to improve referral and booking processes, and for healthcare IT suppliers developing systems that support these services.

Suppliers implementing BaRS must meet assurance requirements before their solutions can be used in live environments.



Benefits of BaRS

Implementing BaRS has a positive impact on the following user groups:






Status, service level and current usage

This service is live and has been since April 2023.

The central BaRS routing proxy is a gold service which means it is supported 24 hours a day, 365 days a year.

  • Supplier status
    View organisations engaged with BaRS and check their current supplier status

How to access this service

To use this service, you'll need to meet technical and governance requirements. The links below explain what you need to do:

Healthcare providers

  1. Identify the use case that would best match your requirements.
  2. Review the supplier status to check if your supplier is BaRS ready.
  3. Speak to your supplier about either implementing BaRS or development requirements.

Healthcare system suppliers

Check the implementation guide to understand how to develop BaRS for your product. 


Contact us

Enquiry Point of contact
General enquiries [email protected] or complete our enquiry form
Implementation and onboarding [email protected] or complete our enquiry form
Senior responsible officer (SRO)

Ian Lowry
Email: [email protected]

Live service incident

National Service Desk
Online portal: NHS England Customer Portal
Email: [email protected]
Telephone: 0300 303 5035


Further information

  • Information governance
    Information governance policy and the detail of the BaRS privacy notice
  • Clinical safety
    Clinical safety information and provides a link to the BaRS clinical safety case report and BaRS hazard log

Last edited: 28 July 2026 10:43 am