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National Care Records Service (NCRS) user guidance

Find helpful information about switching over from SCRa to NCRS.

Date Published:
11 April 2023

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National Care Records Service (NCRS) user guidance

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Logging on

There should be minimal impact on you when you switch to NCRS, as the services you access via SCRa are not changing. It is simply the interface to access the services that will change.  

The NCRS interface is user-friendly and meets modern accessibility standards. It has been designed in collaboration with end users. You are still able to search for patient NHS numbers using the Personal Demographics Service, access patient Summary Care Records, child protection information and view/add Reasonable Adjustments and care plans. 

All your existing smartcard credentials and access rights will continue to work on NCRS. There are already thousands of health and care staff using NCRS.  

This video shows a demo of using NCRS from selecting your role, authenticating to the service, searching for a patient, and accessing different national information for that patient.

NCRS demo

Last edited: 5 March 2024 12:00 pm

Chapters

  1. National Care Records Service (NCRS) user guidance
  2. Logging on
  3. Find a patient
  4. Reasonable Adjustment(s)
  5. Female Genital Mutilation - Information Sharing (FGM IS)
  6. Summary Care Record
  7. National Record Locator Service (NRLS)
  8. Coronavirus vaccinations
  9. Birth Notification Process
  10. Chargeable Status