Health and Social Care Network (HSCN)

The Health and Social Care Network (HSCN) provides a reliable, efficient and flexible way for health and care organisations to access and exchange electronic information.

The Health and Social Care Network (HSCN) is a new data network for health and care organisations which replaced N3.

It provides the underlying network arrangements to help integrate and transform health and social care services by enabling them to access and share information more reliably, flexibly and efficiently while benefitting from improved network and bandwidth capacity, financial savings and easier and smoother access to clinical systems.

The benefits of HSCN

HSCN offers faster, cheaper and more reliable network services to NHS and social care organisations across England.

See how HSCN can benefit you

New HSCN connections

Health and social care organisation can buy HSCN connectivity from a choice of suppliers within a competitive marketplace.

Follow our 4-step customer journey

Existing HSCN customers

We have a range of information and guidance tools to support your day to day HSCN activity.

Read the HSCN consumer handbook and technical guidance pages

HSCN connection governance

HSCN customers must adhere to strict governance and data security standards, particularly if accessing patient data.

Read about the HSCN Connection Agreement and data security governance

HSCN suppliers

The HSCN marketplace offers customers a wide choice of connectivity suppliers.

Learn more about HSCN suppliers

HSCN case studies

Many NHS organisations, charities and partners have connected to HSCN and are now enjoying the benefits.

Hear their stories and insights

Useful contact Information

The table below provides a summary of useful HSCN contact details:

Area of contact	Email address	Phone number
IPAM general enquiries	ipamteam@nhs.net	N/A
NHS Digital contact centre: IPAM delegate access Organisation contact detail changes	enquiries@nhsdigital.nhs.uk.	0300 303 5678
National Service Desk	ssd.nationalservicedesk@nhs.net	N/A
Service Co-Ordinator	service.coordinator@nhs.net	N/A

Last edited: 14 June 2021 1:24 pm