The NHS digital service manual team has published some new forms guidance that will help digital health teams design better forms and transactional services. Content designer Sara Wilcox explains how and why it was done.
NHS Digital
This is the 2019 entries from our transformation blog, showing the best of digital and data technology from NHS Digital, NHS England, and NHSX.
2019 digital transformation blogs
This is from our transformation blog, showing the best of digital and data technology from NHS Digital, NHS England, and NHSX.
21 October 2019
Cyber security still has an out-dated image of being a masculine profession. Charlotte Roe, Cyber Security Apprentice at NHS Digital, talks about her job and why women are needed in the world of cyber.
16 October 2019
When NHSX launched in July, it committed to serving users’ needs and creating an environment that nurtures innovation. Lisa Hollins, Director of Innovation Delivery at NHSX, talks about what innovators are telling her should be the system’s top priorities.
14 October 2019
Josh Dresner, User Researcher, has been digging deep into users' experience of the NHS App. He has found some GP practices using the app to transform access to services, while others are still stuck with old habits.
10 October 2019
The next phase of the National Record Locator launches soon, allowing ambulance trusts to access mental health information at the point of care. Business analyst and former paramedic Philip Radford talks about what this means for people on the frontline.
8 October 2019
As we kick off Cyber Security Awareness Month, NHS Digital’s Interim Chief Information Security Officer Dan Pearce explains how NHS cyber security has been strengthened over the past two years.
12 September 2019
Tara Donnelly and Katie Farrington from NHSX explain how research partnerships can save and improve lives as long as they are underpinned by robust and ethical frameworks that will maintain public trust in rapidly developing technologies.
10 September 2019
The NHS digital service manual is for everyone making digital products and services in the NHS. Ben Cullimore, a senior interaction designer at NHS.UK, explains how we’re developing a collaborative approach to building the service manual and how the team particularly wants designers (interaction and content designers and user researchers) to get involved.
9 September 2019
How do we give the public secure access to their healthcare data and NHS services? Lead Delivery Manager Richard McStay talks about NHS login and the NHS Digital Citizen Identity team’s work to ensure people can prove their identity when signing up for online services.
27 August 2019
How can we all learn to fail well? This is the question asked by Nicola Gill, Digital Programme Lead at NHS Digital, who has been working in partnership with Good Things Foundation charity to support the most excluded in society with accessing digital health services and tools.
15 August 2019
Content modularisation of the NHS website will help our content reach more people via search engines, voice-activated devices, chatbots and wearable devices. NHS Digital Product Manager James Lumgair explains more.
1 August 2019
How do you make sure that NHS digital services are accessible to all? Ian Roddis, Lead Product Manager for the NHS digital service manual, talks about the new guidelines his team has developed to help people working in digital delivery teams meet accessibility standards in time for September 2020’s deadline.
25 July 2019
The NHS website team has worked with Amazon’s Alexa team to offer health information by voice search. Eva Lake, Head of Engagement for the website, explains how the collaboration is working.
1 July 2019
Published by NHS Digital, NHS England and NHSX. Read our earlier blog posts.