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How we are talking to Alexa
The NHS website team has worked with Amazon’s Alexa team to offer health information by voice search. Eva Lake, Head of Engagement for the website, explains how the collaboration is working.
25 July 2019
The recent announcement about NHS content being available on Alexa devices sparked some interesting discussion about the challenges for the NHS of working with large commercial organisations like Amazon. I want to explain how we are working with Amazon and why such partnerships are important to achieving our mission of getting health information to people on the platforms they choose.