The NHS uses all sorts of forms to gather data and provide services: for example, contact forms, consent forms and forms for registering or applying for services. This guidance focuses on digital forms and online services, but most of the advice in it applies to paper forms too. We have recently published guidance on how to write good questions for forms.
Sara WilcoxContent Designer, NHS Digital,
Sara is the content designer in the NHS digital service manual team. She co-ordinates work on the content style guide and the A to Z of NHS health writing. She has many years' experience in health charities, and with the Parliamentary and Health Service Ombudsman, delivering digital services and heading up digital, communications and information teams.