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The NHS digital service manual needs you
The NHS digital service manual is for everyone making digital products and services in the NHS. Ben Cullimore, a senior interaction designer at NHS.UK, explains how we’re developing a collaborative approach to building the service manual and how the team particularly wants designers (interaction and content designers and user researchers) to get involved.
Ben Cullimore, Senior interaction designer on NHS.UK
10 September 2019
The NHS digital service manual offers people building digital services in the NHS a range of styles, principles and guidance to help with design, development, writing content and accessibility. It is a resource for all of us and so it makes sense that anybody who follows our design principles and guidance can propose new features, comment and get involved in moving us forward.
The coding and design community supporting the NHS website is already really active. There are more than 70 public GitHub ‘projects’ building on the service manual code, be it for local trusts or national NHS organisations like NHSX.
Does make me wish I'd started to open up some of our work to the backlog sooner. This kind of feedback is invaluable and has me asking questions I should have asked yonks ago!
Icons can be a useful way to represent ideas simply. Ben Cullimore, Interaction Designer in the team which redesigned the NHS website, explains how they decided on the most effective icons to use.