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Coronavirus (COVID-19): e-RS support for professional users
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If you're a patient, book or manage your e-Referral by visiting NHS.UK
For those who have been referred to a hospital or clinic through the NHS e-Referral Service.
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Find out more information about reports and statistics
Including weekly utilisation reports.
Further information
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internal Helping patients manage their referral online
More referrals are being made electronically with the NHS e-Referral Service (e-RS). Using e-RS means practices have the chance to save time by helping patients manage their referral online.
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internal Document library - NHS e-Referral Service
Download guidance and implementation documents for the NHS e-Referral Service.
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internal The future of the NHS e-Referral Service
Find out about the improvements we're making and our user feedback process.
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internal Live service information and alerts
Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability
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internal Reports and statistics
These reports are intended to be used in addition to local NHS e-Referral Service reports and extracts available from within our application. Each report includes a cover page detailing the contents, and the criteria used for any data analysis.
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internal Referrers
Find information and training to help you get started with making referrals in the NHS e-Referral Service (e-RS), as well as guidance and help to make the most of the system.
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internal Providers
Information and training for providers using the NHS e-Referral Service (e-RS), as well as guidance and help to make the most of the system. You can also learn about benefits and best practice.
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internal Commissioners
The NHS e-Referral Service (e-RS) is used to make around 70,000 referrals daily. A full record of these is available in the application, with a wealth of information that can be used when making commissioning decisions and managing referrals.
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internal Joint guidance on the use of the NHS e-Referral Service 2018
This guidance has been prepared to help General Practitioners and their staff understand the most effective way of using e-RS and thereby support them in the management of their patients.
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internal Case studies
Covering lessons learned and personal experiences, these case studies provide an insight into the implementation, benefits and use of the NHS e-Referral Service (e-RS) across primary and secondary care.
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internal Integration
Find out more about integration and how to connect systems to the NHS e-Referral Service (e-RS)
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internal NHS e-Referral Service (e-RS): GDPR information
Why and how we process your data in the NHS e-Referral Service, and your rights.
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internal How to find information on NHS e-Referral Service (e-RS) and contact us
If you're a patient or a professional system user with a question, the section below will help to provide an answer.