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Coronavirus (COVID-19): e-RS support for professional users
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If you're a patient, book or manage your e-Referral by visiting NHS.UK
For those who have been referred to a hospital or clinic through the NHS e-Referral Service.
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Find out more information about reports and statistics
Including weekly utilisation reports.
Benefits of the service
Cost and time savings
Fewer missed appointments
Fewer inappropriate referrals
Shorter referral to treatment times
Choice of hospital or specialist
Choice of appointment date and time
Further information
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internal Helping patients manage their referral online
More referrals are being made electronically with the NHS e-Referral Service (e-RS). Using e-RS means practices have the chance to save time by helping patients manage their referral online.
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internal Document library - NHS e-Referral Service
Download guidance and implementation documents for the NHS e-Referral Service.
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internal The future of the NHS e-Referral Service
Find out about the improvements we're making and our user feedback process.
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internal Live service information and alerts
Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability
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internal Reports and statistics
These reports are intended to be used in addition to local NHS e-Referral Service reports and extracts available from within our application. Each report includes a cover page detailing the contents, and the criteria used for any data analysis.
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internal Referrers
Find information and training to help you get started with making referrals in the NHS e-Referral Service (e-RS), as well as guidance and help to make the most of the system.
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internal Providers
Information and training for providers using the NHS e-Referral Service (e-RS), as well as guidance and help to make the most of the system. You can also learn about benefits and best practice.
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internal Commissioners
The NHS e-Referral Service (e-RS) is used to make around 70,000 referrals daily. A full record of these is available in the application, with a wealth of information that can be used when making commissioning decisions and managing referrals.
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internal Joint guidance on the use of the NHS e-Referral Service 2018
This guidance has been prepared to help General Practitioners and their staff understand the most effective way of using e-RS and thereby support them in the management of their patients.
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internal Case studies
Covering lessons learned and personal experiences, these case studies provide an insight into the implementation, benefits and use of the NHS e-Referral Service (e-RS) across primary and secondary care.
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internal Integration
Find out more about integration and how to connect systems to the NHS e-Referral Service (e-RS)
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internal NHS e-Referral Service (e-RS): GDPR information
Why and how we process your data in the NHS e-Referral Service, and your rights.
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internal How to find information on NHS e-Referral Service (e-RS) and contact us
If you're a patient or a professional system user with a question, the section below will help to provide an answer.
Last edited: 25 November 2020 4:29 pm