Optimising the use of e-RS

For system queries – discuss with the local Integrated Care Board (ICB) or local IT teams initially, who can contact the e-RS programme directly with any queries.

For training specific queries can be directed to the e-RS education and development team.

e-RS is continually improving to make it easier, quicker and more convenient to use. Find out about the improvements we’re making and our user feedback process.

Subscribe to the e-RS bulletin for information on success stories, upcoming changes, future development areas. 

Learn more about the e-RS news including future and past changes to the system.

Find out about:

•  e-RS events and training sessions
• support for providers
• support for referrers
• e-RS guidance and implementation documents
• the e-RS system Help (HSCN/N3 access required)​ provides online support and can be accessed from any e-RS system screen