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NHS login


NHS login is a service that provides a way to check the identity of patients and match them to their NHS records. It provides patients with a simple and single way to securely access multiple digital health and social care services. NHS login is safe and secure and ensures that people can only access information about themselves. 

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How NHS login works
Find out how NHS login handles authentication, account management and verification of a user’s identity.

NHS login integration toolkit
Register your interest and see guidance, process and supporting information for digital health and social care services that integrate with NHS login.

NHS login information for users
Read guidance and supporting information for the public and people who use NHS login.

Benefits of using NHS login

If you’re building a health or social care application or website for patients, NHS login is a flexible solution that can take away the headache of creating an account for a user, verifying the user’s identity, and linking it to their NHS number.

User benefits

Benefits to your users include:

  • a one-time simple sign-up process
  • a single login to access multiple health and social care services
  • peace of mind that their data is secure

Organisation benefits

Benefits to your organisation include:

  • being sure your users are who they say they are
  • not having to build and manage an identity platform
  • choosing a level of user verification appropriate to your service

Who NHS login is for

NHS login is designed and funded for digital health and social care services. It provides user verification facilities and the creation of a user account, which can be used to log in to other digital health and social care services.

You may enquire about using NHS login if your service aligns with NHS strategy, and delivers benefits to the NHS and social care system.

Your service may need NHS login if it:

  • shows a user personal information about themselves, like their medical records
  • replaces a form that needs to be physically signed by a user

How the service is performing

As of July 2019, the NHS login service had: 

  • over 120,000 NHS login accounts
  • over 44,000 users who were able to verify their identity online
  • successfully verified 68% of users who chose to prove their identity using photo I.D.
  • successfully verified 72% of users who chose to prove their identity using the registration details from their GP surgery’s online services

Our way of working

NHS login is continuously being developed and improved with weekly releases. We are working hard to enhance the current service and introduce new capabilities based on feedback and research. As such, you may experience processes that are still being refined and improved. We may need you to control your roll out volumes during this time to ensure that our service is meeting your needs.

You can follow our service improvements, see a roadmap of upcoming features and learn more about known service issues on our service updates and releases page.

Related pages

  1. external
Last edited: 19 July 2019 11:59 am