Roadmap
Find out what we are working on now and what we plan to do in the future.
Introduction
NHS login is a service that is constantly being developed and improved, and we are regularly adding new features based on research and data insights. The roadmap shows what we are working on right now and what we plan to do in the future, but some of these things may change over time.
October to December 2024
- Prompting more users to create passkeys when they sign up for NHS login
- Enabling users to keep their high-level verification (P9 status) when changing GPs
- Iterating our landing page to prevent existing users creating a new account by mistake
- Updating our 'contact us' support form to capture more detail about the problem a user is having
- Developing a new account recovery journey that avoids users creating duplicate accounts
January to March 2025
- Development to enable proxy access of records
- NHS app users will be able to create a passkey
Ongoing
- Our strategic account management process will continue to delete any NHS logins (P0 & P5) which haven’t been used for 2 years. (users are notified via email)
- We are continuing to review the NHS login users journeys to identify areas of improvement
- We are continuing to review and improve the service from an accessibility perspective
Last edited: 25 October 2024 4:21 pm