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Future developments for the NHS App

We’re continuing to improve the NHS App, and have lots of new features planned. We work to an agile delivery process, so it’s possible that not all these features will make it into the live app. What we develop will depend on what we find out from users as we work on improvements – and on funding. The planned go-live dates may also change.

Making NHS App content local

We’re developing ways to vary the digital services and tools that users can get to through the NHS App, so that users can see services available in their local area or that have been locally commissioned. (Users won’t see changes initially, but this is important for future plans.)

Planned release: July 2019

Choosing a pharmacy (nomination)

Patients will soon be able to set or change their choice of pharmacy, where their repeat prescriptions are sent, from within the NHS App.

Planned release: June 2019

Web browser access

We’re developing a web interface for the NHS App, so users will be able to access its services through a web browser. This will improve access for users who prefer a larger screen, or who do not have smartphone access.

Planned release: July 2019

Electronic Referral Services (ERS) integration

We’re working to integrate the NHS booking system for hospital appointments, ERS, into the NHS App. This will enable patients to book their appointments quickly and conveniently, when their GP refers them to a specialist.

Planned release: September 2019

Health checks and assessments access

We’re investigating how we can best give users access to the NHS Health Assessment tool, currently being designed by Public Health England for patients to check aspects of their own health, through the NHS App.

Planned release: November 2019

Push notification service

We’re investigating which reminders and notifications would improve user experience, and how best to build them into the NHS App. This will allow users to set their contact preferences and get notifications such as appointment reminders.

Planned release: November 2019

Delegated proxy access – giving other people secure access to an NHS App account

We’re working on a set of features that will enable NHS App accounts to be accessed securely by named users in addition to the patient, where appropriate consent is in place. Examples could include:

  • parents accessing a child’s account
  • carers booking an appointment for a patient
  • patients setting delegate access for someone to act on their behalf

Planned release: January 2020

Clinical trials and research registration

We’re working with the National Institute for Health Research to make their new website available from within the NHS App. The ‘NHS: Be part of research’ website will enable users to register their interest in clinical trials.

Planned release: December 2019

Online consultations integration

We’re designing a set of standards so that suppliers who provide systems for video consultations can integrate their systems with the NHS App. We’ve started this work, which will involve consultation with providers, and plan to publish standards by September. This will then enable suppliers to design their integrated solutions, making video consultations available through the App.

Planned release: The first suppliers could start to become available through the NHS App from October 2019.

Last edited: 22 May 2019 9:06 am