NHS App features

Find out what your patients can do in the NHS App.

We are continuing to improve the NHS App. View our roadmap, to read about our objectives, what we are currently working on and what's coming next.

Patients can download the NHS App or find the same services in their NHS account on the NHS website.

You can also use our guidance videos, posters, step-by-step guides, website and social media images to promote the NHS App features.

Prescriptions in the NHS App

Patients can view prescriptions, request repeat prescriptions and nominate a pharmacy in the NHS App

Enabling patients to view new health information in their GP health record through the NHS App and other online services.

Patients can view new health information in their GP health record.

Patients can book appointments through the NHS App. Get advice on making appointments available and using language patients can understand.

Patients can receive in-app messages from their surgery, instead of other traditional communication methods like SMS (text message) or letter.

Patients can have a single place where they can view and manage their hospital referrals and outpatient appointments.

Patients can contact their GP surgery about a health problem, document or update through the NHS App where available.

Patients aged 16 and over can see the mean (average) waiting time when they are referred into a speciality at an NHS acute trust.

This enables patients to send non-urgent enquiries to their practice who can send replies using the clinical system.

Patients can access medical services for a child, or someone else they care for (also known as linked profiles, proxy access or switching accounts).

Last edited: 6 March 2025 2:12 pm