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Creating a new NHS England: Health Education England, NHS Digital and NHS England have merged. More about the merger.

NHS App features

Find out what people can do now on the NHS App and what we’re working on for the future.

Who can use the NHS App

All GP practices in England and the Isle of Man are connected to the NHS App. This means that anyone aged 13 or over and registered with a GP practice in England or the Isle of Man can use it.

You can download the NHS App on an iOS or Android device. You can also access the same services by logging in through the NHS website in a web browser.

What you can do in your NHS App

The NHS App enables you to:

Additionally, if you register and prove who you are, you can:

  • order repeat prescriptions and view, set or change change the pharmacy you want to collect your prescriptions from (known as your nominated pharmacy)
  • view your GP health record securely
  • manage your first hospital or clinic appointment with a specialist, if you are referred by your GP through the NHS e-Referral Service (e-RS)
  • sign up for updates about participating in health research

In participating trusts, you can access a single view of all your hospital appointments and manage those appointments where appropriate. 

View the 28 live trusts

The 28 live trusts are:

  • Barnsley Hospital NHS Foundation Trust
  • Chesterfield Royal Hospital NHS Foundation Trust
  • Croydon Health Services NHS Trust
  • Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
  • East Cheshire NHS Trust
  • Great Western Hospitals NHS Foundation Trust
  • Hampshire Hospitals NHS Foundation Trust
  • Hull University Teaching Hospitals NHS Trust
  • Kingston Hospital NHS Foundation Trust
  • Leeds Teaching Hospitals NHS Trust
  • Liverpool University Hospitals NHS Foundation Trust
  • Mid Yorkshire Hospitals NHS Trust
  • Milton Keynes University Hospital NHS Foundation Trust
  • Newcastle upon Tyne Hospitals NHS Foundation Trust
  • Northern Lincolnshire and Goole Hospitals NHS Foundation Trust
  • North West Anglia NHS Foundation Trust
  • Nottingham University Hospitals NHS Trust
  • Portsmouth Hospitals NHS Foundation Trust
  • Royal Berkshire NHS Foundation Trust
  • Royal Cornwall Hospitals NHS Trust
  • Sherwood Forest Hospitals NHS Foundation Trust
  • South Tyneside and Sunderland NHS Foundation Trust
  • South Warwickshire NHS Foundation Trust
  • St George’s University Hospitals NHS Foundation Trust
  • The Rotherham NHS Foundation Trust
  • University Hospitals Birmingham NHS Foundation Trust
  • West Suffolk NHS Foundation Trust
  • York and Scarborough Teaching Hospitals NHS Foundation Trust

In some GP practices, depending on which systems are in use, you can also:

  • message your GP surgery, doctor or health professional online
  • consult a GP or health professional through an online form and get a reply
  • request a fit note from your GP
  • view useful links your doctor or health professional has shared with you
  • access care plans from your care provider
  • view test results and imaging from your care provider
  • track your health by recording symptoms
  • choose and manage information you share with your care provider

Where it’s made available locally, patients can access a variety of Personal Health Record (PHR) services. This allows patients to see their hospital appointments, letters, test results, care plans and receive secure messages. The Patients Know Best service is available in 14 ICS areas across England.

View the 14 ICS areas

The 14 ICS areas are:

  • Cheshire and Merseyside
  • Devon
  • East London Health and Care Partnership
  • Humber, Coast and Vale
  • Joined Up Care Derbyshire
  • Kent and Medway
  • Northwest London Health and Care Partnership
  • Northamptonshire
  • Nottingham and Nottinghamshire Health and Care
  • Sussex and East Surrey Health and Care Partnership
  • West Yorkshire and Harrogate (Health and Care Partnership)
  • Bedfordshire
  • Staffordshire
  • North Central London 

Other digital tools to access GP services online

Information for patients about the NHS App

Keep up to date - essential information for GP practice managers

The latest updates for GP practices, including important information on changes to our products and services that practice managers need to act on or cascade to their colleagues.


Future developments

Last edited: 15 May 2023 6:57 pm