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NHS App features

Find out what people can do now on the NHS App and what we’re working on for the future.

What people can do using their NHS App

The NHS App enables people to:

Patients can register and prove who they are so they can:

  • order their repeat prescriptions and view, set or change their nominated pharmacy, where they want their prescriptions to be sent
  • view their GP health record securely
  • manage their first hospital or clinic appointment with a specialist, when they are referred by their GP, through the NHS e-Referral Service (e-RS)

In some GP practices, depending on which systems are in use, people can also:

  • message their GP surgery, doctor or health professional online
  • consult a GP or health professional through an online form and get a reply
  • access health services on behalf of someone they care for
  • view useful links their doctor or health professional has shared with them

All GP practices in England are connected to the NHS App. This means that anyone aged 13 or over and registered with a GP practice in England can use it.

A range of digital tools is available alongside the NHS App, giving people an important choice in how they access GP services online.

Information for patients about the NHS App is available on the NHS website.


Future developments


Keep up-to-date

Last edited: 15 June 2022 9:00 am