Part of Primary care written complaints guidance notes - dental collection
Subject of complaint
For new complaints only, enter the breakdown of complaints received by the subject areas. Only positive whole numbers should be entered. Any subject area category left blank will be counted as a zero (0) response.
The total complaints by subject box will be completed automatically. Make sure the sum of the individual boxes is greater than or equal to the number of new complaints received.
A complaint can be made concerning more than one subject area. Where this has occurred, record a complaint under each subject area contained within the written complaint received. Therefore, the Total complaints by subject box must be equal to or greater than the total number of new complaints received in 2025-26 as in Step 2 complaints received or you will be unable to continue.
Once you have completed this page select the next button to continue.
Last edited: 16 June 2026 3:33 pm