Part of Primary care written complaints guidance notes - dental collection
Status of person making complaint
6. Status of person making complaint
For new complaints only, enter the breakdown of complaints received by who the complaint is made by (the complainant). Only positive whole numbers should be entered. Any complainant category left blank will be counted as a zero (0) response.
The total complainants’ box will be completed automatically. Make sure the sum of the individual boxes matches your total of complaints by complainant.
The Total complainants’ box must also equal the total number of new complaints received in 2025-26 as in Step 2 complaints received or you will be unable to continue.
Once you have completed this page select the next button to continue.
Last edited: 16 June 2026 3:32 pm