How we will work together
The purpose of this application process is to understand if your service is suitable for NHS login, and to make sure it fits your needs.
We will work together with you throughout your integration with NHS login, making sure you have all of the support and documentation you need to proceed. You will be assigned a project manager to help you through the integration process. Partners typically take 3 to 4 months to complete the process - some have completed in 6 weeks!
Most of our communication with you will be via Microsoft Teams. A private channel will be set up following the Preparation Call.
Check if you are eligible
NHS login allows patient access to patient facing services, it does not cover clinical authorisation.
To be eligible for NHS login, your service must:
- serve patients that are registered at a GP practice in England, and/or are receiving NHS services in England
- be patient facing
- offer a health or social care benefit
- be commissioned (contracted) or sponsored in development by an NHS organisation (such as NHS England, an ICB or General Practice) or Local Authority. Being on an NHS England delivery framework does not mean you have a commission.
- be free to the patient at the point of delivery (excluding any NHS levied charges such as prescription charges)
There are four primary scenarios related to sponsored and commissioned and these are:
- Product is live, with a native method of ID verification and authentication and has a commission.
- Product is live, with a native method of ID verification and authentication. Product does not have a commission from the NHS or a Local Authority.
- Product is in development with an NHS or Local Authority sponsor.
- Product is in development without an NHS or Local Authority sponsor.
For scenarios one and three, you will meet our criterion. For scenarios two and four, we will need to discuss your plans for sponsorship and commissioning in more detail.
Before your product goes live with NHS login, you must be able to evidence a commission (contract) from an NHS or Social Care organisation. This is a contract with an exchange of resources (usually money) between you and that organisation.
For more on commissioning refer to https://www.england.nhs.uk/commissioning/what-is-commissioning/.
Application Review Call
When we receive your application form, we will review it and make sure we understand your product and that it meets our eligibility criteria. We will email you if we are unsure about anything.
While we review your application, you can take a look at the work required in the Discovery stage.
We will invite you to an Application Review Call to learn more about your team and your product and give you an overview of the NHS login integration process. The call will also give you the opportunity to ask anything you are not clear on.
During the call we will be talking about :
- Overview of your product and why NHS login
- Timescale to live
- Data hosting and processing location, in particular noting outside of the UK
- Geographic deployment of the product (noting NHS login is commissioned for use in England only)
- Current commissioners / commissioning discussions underway
- Need for other NHS England APIs – such as IM1 PFS or PDS FHIR
- Describe the verification and authentication level you believe your product requires as assessed against DCB3051. It is essential that you read DCB3051 Specification and Implementation Guidance (Amd 7/2020) before the call.
- Scopes you require i.e. what information you need back from NHS login about the user such as their NHS number or surname.
What happens next
After the call, we will write a report that is then presented at the NHS login Partner Integration Board. The Board will decide if your application is approved, rejected, or deferred pending further information required. We will let you know the Board date and the outcome.
Last edited: 22 March 2023 10:39 am