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Guidance for GP practices on the NHS App

We want you and your patients to make the most of the NHS App. This guidance is for GP practices, to help you give your patients the best possible user experience. 

Guidance for GP practices on the NHS App

All practices using TPP or EMIS systems are now connected. GP practices using Vision or Microtest systems will be connected later. This is because user testing has shown that if we connect them now, patients would not have the same high-quality experience as users in other practices. We are working with these suppliers to help them make the changes that are needed.

To help ensure that patients have a positive experience of the NHS App we are asking practices to prepare before they promote the app to patients. All practices should do this, whatever clinical system they use.