Help people use the NHS App
Resources for staff, volunteers, communities and libraries to help you support people to use the NHS App.
Help people with low digital skills or confidence to use the NHS App
Find information on how to set up an NHS App support session, animations about the app and easy read guides to help people with low digital skills or confidence to use the app.
There is also support to help patients unable to afford internet access to get online.
Step by step guidance
Videos and written guidance showing people how to use the NHS App and the online NHS account, as well as a guide for people supporting someone to set up their NHS App.
You can also watch the introduction video for an overview of the NHS App and how it works.
Resources for libraries
How your library can promote the NHS App and help people to use it to get well, stay well and manage their health care.
Promotional materials for digital inclusion and libraries
How your library can help people use the NHS App and benefit from online health services.
You can host a drop in session at your library to support people to use the NHS App.
Best practice and success stories
Find case studies and best practice about how the NHS App has been promoted, and success stories from people running support sessions.
Last edited: 11 November 2026 4:44 pm