Guide for volunteers: Helping someone set up their NHS App
As a volunteer helping someone register for the NHS App, your role is to provide guidance while respecting their privacy and confidentiality. This guide will help you walk them through the setup process in a community hub, library, or other support setting.
You can help someone register for the NHS App and the online version, the NHS account. The same log in credentials can be used to access both the NHS App and NHS account through the NHS website.
Last edited: 7 July 2025 8:55 am