An SCR should only be viewed if the health and care professional is involved in the patient's care. This is called a 'legitimate relationship'.
The patient should be asked for their permission before their SCR is viewed. This is called 'Permission to View'. Permission to View is designed to ensure that a patient has been informed about how their personal information is being used. It also allows the patient to determine who can view this information in the context of the care being provided to them.
The ways that health and social care operates are diverse and the approach to implementing Permission to View will vary. The Permission to View guidelines are available to support organisations to implement it effectively.
Users must be authenticated with the correct access rights enabled.
Health and care professionals should:
- Authenticate and log on to their local system.
- Choose the correct job role for accessing NCRS, if they have more than one job role.
- Search for the patient, using NHS number, if possible.
- Select the NCRS button to launch the integrated service in a new browser window.
- Ask for the patient's permission to view the SCR and record it, or choose the emergency access option if the patient is unconscious or can't answer, and add a reason for access.
This requires less development effort than other SCR integration options since many of the functional requirements are already met by NCRS.
SCR context training
For those organisations new to SCR there is an ‘Open access session’ of e-learning available. The purpose of this training is to provide potential users of the system with an overview of the SCR and a step-by-step guide on how to use it, together with the elements that you need to be aware of to protect you and patients when accessing patient data. There are new sections relating to the enriched contents of SCR and video case studies to see where SCR can be, and is, used.
Summary Care Records interactive e-learning.
Organisations wishing to view SCRs must appoint and train a privacy officer for the organisation, who will monitor SCR access - for more information see information governance in SCR.
Summary Care Records (SCR) - NHS Digital.
Summary Care Records - Royal Pharmaceutical Society