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GP Connect (draft)

GP Connect is a national NHS service that securely connects approved clinical and care systems to GP records, supporting direct patient care outside the GP practice

About GP Connect

For health and care staff, GP Connect provides secure access to a patient’s GP record when patients are treated away from their registered GP practice. Health and care staff use GP Connect through the clinical or care systems they already work with, rather than through a separate GP Connect service or website.

GP Connect helps to:

  • support safer clinical decisions by making GP information available when it’s needed
  • improve continuity of care when patients are treated in other care settings
  • reduce delays caused by relying on phone calls or manual information sharing

GP Connect is not:

  • used beyond direct patient care, plus Medical Examiners
  • a replacement for local clinical systems or records
  • accessed directly by patients

We are working on allowing patients to access GP Connect through the NHS App – they will be able to view their own care record and their prescriptions.

How it works

GP Connect securely connects approved health and care systems to GP practice records, helping organisations share information needed for direct patient care. It acts as an intermediary between systems that hold patient information and systems that need to access or update that information, enabling information sharing across care settings through nationally managed standards and services.


Who GP Connect is for

GP Connect supports the delivery of direct patient care across a range of health and care settings. It is used by authorised professionals and organisations when patients are cared for outside their registered GP practice.

Health and care professionals

GP Connect is used by authorised health and care staff who need access to GP record information to support direct care, such as:

  • clinicians working in settings beyond GP practices
  • professionals delivering care in community, urgent, or non‑acute settings

Staff use GP Connect through the clinical or care systems provided by their organisation

Organisations providing care

GP Connect is used by organisations involved in delivering direct patient care, including:

  • NHS and other health organisations
  • social care organisations providing regulated care

Organisations must meet national requirements and use approved systems to enable access for their staff.

Care settings where GP Connect is commonly used

GP Connect is used in a range of care settings, including:

  • care homes
  • community and mental health services
  • urgent and emergency care
  • pharmacies
  • hospices and social care settings

Not all organisations or care settings use all GP Connect services.


Benefits and features

GP Connect provides capabilities that support the secure sharing of GP record information across health and care settings. These capabilities are delivered through a series of products designed to meet different information-sharing needs

Benefits
  • Reduced administrative effort for health and care staff by avoiding manual information sharing
  • Safer and more confident clinical decision‑making through timely access to GP record information
  • Fewer delays in direct care where previously information had to be requested or chased manually
  • Reduced need for bespoke integrations through a national standard for sharing GP record information
Features
  • View GP record information
  • Add information to the GP record
  • Share information between approved systems
  • Route requests to the registered GP practice

When to use this service

GP Connect supports direct patient care by enabling approved health and care systems to securely access and share GP record information when patients receive care outside their registered GP practice. It is commonly used to support access to patient information, continuity of care across services, and information sharing between care settings.

Explore common use cases and examples to understand when GP Connect may be relevant to your organisation, service or product.



How to access this service

This section explains how GP Connect is made available to organisations and systems, and what that means in practice. Use is subject to national requirements and approved use for direct patient care.

Note: You cannot sign up to GP Connect directly. It is part of approved clinical or care software, not a separate service with its own registration or login.

Access for health and care organisations

Health and care organisations use GP Connect only through the clinical or care systems provided by their suppliers. Use depends on the care setting, intended purpose, and the systems in place within the organisation. GP Connect must be used in line with national policy and only for approved direct patient care. Not all services are available in all care settings or for all uses. Social care organisations that are selecting or changing systems can explore assured solutions for digital social care record.

Access for system suppliers and delivery partners

System suppliers and delivery partners must complete national onboarding and assurance processes before their products can use GP Connect. Technical documentation, APIs and onboarding guidance are available through our API and integration catalogue and related supplier guidance, which explain integration requirements and how services are made available to health and care organisations.

To use GP Connect, you'll need to meet technical and governance requirements and complete onboarding. The pages below explain what's required and how to get started.

Get started

Once you understand the service and how it applies to your needs, you can begin the process of using it. In most cases, this means starting onboarding. You can also get support from the Developer Community if you need help or want to discuss your approach.


Get in touch

Enquiry Contact
Live service incident

National Service Desk

Email: [email protected]

Report via our customer portal 

Telephone: 0300 303 5035

General enquiries

GP Connect team

Email: [email protected]

NHS developer community Developer Community forum
Strategic direction and escalations

Shan Rahulan

Email: [email protected]


Last edited: 7 July 2026 4:58 pm