GP Connect (draft)
GP Connect is a national NHS service that securely connects approved clinical and care systems to GP records, supporting direct patient care outside the GP practice
About GP Connect
For health and care staff, GP Connect provides secure access to a patient’s GP record when patients are treated away from their registered GP practice. Health and care staff use GP Connect through the clinical or care systems they already work with, rather than through a separate GP Connect service or website.
GP Connect helps to:
- support safer clinical decisions by making GP information available when it’s needed
- improve continuity of care when patients are treated in other care settings
- reduce delays caused by relying on phone calls or manual information sharing
GP Connect is not:
- used beyond direct patient care, plus Medical Examiners
- a replacement for local clinical systems or records
- accessed directly by patients
We are working on allowing patients to access GP Connect through the NHS App – they will be able to view their own care record and their prescriptions.
How it works
GP Connect securely connects approved health and care systems to GP practice records, helping organisations share information needed for direct patient care. It acts as an intermediary between systems that hold patient information and systems that need to access or update that information, enabling information sharing across care settings through nationally managed standards and services.
- How GP Connect works
Architecture, data flows and system components
Who GP Connect is for
GP Connect supports the delivery of direct patient care across a range of health and care settings. It is used by authorised professionals and organisations when patients are cared for outside their registered GP practice.
Health and care professionals
GP Connect is used by authorised health and care staff who need access to GP record information to support direct care, such as:
- clinicians working in settings beyond GP practices
- professionals delivering care in community, urgent, or non‑acute settings
Staff use GP Connect through the clinical or care systems provided by their organisation
Organisations providing care
GP Connect is used by organisations involved in delivering direct patient care, including:
- NHS and other health organisations
- social care organisations providing regulated care
Organisations must meet national requirements and use approved systems to enable access for their staff.
Care settings where GP Connect is commonly used
GP Connect is used in a range of care settings, including:
- care homes
- community and mental health services
- urgent and emergency care
- pharmacies
- hospices and social care settings
Not all organisations or care settings use all GP Connect services.
Benefits and features
GP Connect provides capabilities that support the secure sharing of GP record information across health and care settings. These capabilities are delivered through a series of products designed to meet different information-sharing needs
- What GP Connect does
Products, capabilities and available information
- Reduced administrative effort for health and care staff by avoiding manual information sharing
- Safer and more confident clinical decision‑making through timely access to GP record information
- Fewer delays in direct care where previously information had to be requested or chased manually
- Reduced need for bespoke integrations through a national standard for sharing GP record information
- View GP record information
- Add information to the GP record
- Share information between approved systems
- Route requests to the registered GP practice
When to use this service
GP Connect supports direct patient care by enabling approved health and care systems to securely access and share GP record information when patients receive care outside their registered GP practice. It is commonly used to support access to patient information, continuity of care across services, and information sharing between care settings.
Explore common use cases and examples to understand when GP Connect may be relevant to your organisation, service or product.
- When to use GP Connect
Scenarios and care settings - Service availability
Adoption, status and roadmap
How to access this service
This section explains how GP Connect is made available to organisations and systems, and what that means in practice. Use is subject to national requirements and approved use for direct patient care.
Note: You cannot sign up to GP Connect directly. It is part of approved clinical or care software, not a separate service with its own registration or login.
To use GP Connect, you'll need to meet technical and governance requirements and complete onboarding. The pages below explain what's required and how to get started.
- Compliance and governance
Data protection, legal and governance requirements - Implementation and integration
Guidance, APIs and approaches for integrating the service - Onboarding
Technical, organisational and setup requirements for using the service
Get started
Once you understand the service and how it applies to your needs, you can begin the process of using it. In most cases, this means starting onboarding. You can also get support from the Developer Community if you need help or want to discuss your approach.
Get in touch
| Enquiry | Contact |
|---|---|
| Live service incident |
National Service Desk Email: [email protected] Report via our customer portal Telephone: 0300 303 5035 |
| General enquiries |
GP Connect team Email: [email protected] |
| NHS developer community | Developer Community forum |
| Strategic direction and escalations |
Shan Rahulan Email: [email protected] |
Explore this service
Last edited: 7 July 2026 4:58 pm