Service availability
The current availability, status and adoption of GP Connect products, including information about live services, deployment across England, product status and usage statistics.
Overview
GP Connect is used across a wide range of health and care settings in England. This page provides information about product availability, adoption, deployment and service status to help organisations understand the current maturity and use of GP Connect.
GP Connect products are delivered through supplier systems. Supplier progress information shows which suppliers support GP Connect capabilities and the status of those implementations. This can help organisations understand what may already be available through their supplier and assess readiness for adoption
- Supplier progress
Supplier support, product rollout and implementation status
Status, service level and current usage
GP Connect is live with further GP Connect capabilities part way through their design, implementation and roll-out.
The status of each of the GP Connect products is as follows:
| Product | Status | Go-live date |
|---|---|---|
| Access Record: HTML | Live - in active use | 2018 |
| Access Record: Structured – medications and allergies |
Live - in active use |
2019 |
| Send Document | Live - in active use | 2023 |
| Access Record: Structured – uncategorised | Live - Optum and TPP, FoT ready - Medicus | 2025 |
| Access Record: Structured – immunisations | Live - Optum, FoT - TPP, FoT ready - Medicus | 2025 |
| Access Record: Structured – investigations | Live - Optum and TPP, FoT ready - Medicus | 2025 |
| Access Document | FoT ready - Optum , TPP and Medicus | 2024/25 |
| Patient Facing APIs* | Live - Medicus |
2025 |
'FoT' refers to First of Type, an iterative cycle that facilitates the development, self-assessment, assurance and live deployment of supplier systems consuming GP Connect products.
GP Connect is a silver service, meaning it is available 24 hours a day, 365 days a year and supported from 8am to 6pm, Monday to Friday excluding bank holidays.
*The GP Connect Patient Facing APIs are currently only available for New Market Entrant suppliers as data providers, and are in use with the NHS App as the consumer. At the time of writing (July 2025), we are not onboarding any additional consumer suppliers to use these APIs.
Deployment
Number of practices that have gone live with Access Record and Appointment Management functionality per region in England.
| Region code | Region name | HTML technical go live | HTML business go live | Appointments technical go live | Appointments business go live |
|---|---|---|---|---|---|
| Y56 | London commissioning region | 1,159 | 1,198 | 1,167 | 1,198 |
| Y58 | South West commissioning region | 561 | 563 | 565 | 563 |
| Y59 | South East commissioning region | 807 | 839 | 808 | 839 |
| Y60 | Midlands commissioning region | 1,275 | 1,290 | 1,276 | 1,292 |
| Y61 | East of England commissioning region | 669 | 669 | 666 | 669 |
| Y62 | North West commissioning region | 958 | 983 | 973 | 985 |
| Y63 | North East and Yorkshire commissioning region | 1,009 | 1,009 | 1,009 | 1,009 |
Usage measures
Access Record: HTML
580,000,000+
Patient records viewed
6,000+
GP practices in England enabled to share records
100%
Appointment Management
15,000,000+
Appointments booked for patients
6,000+
GP practices in England engaged in an appointment transaction
99%
6,000+
GP practices in England enabled to share appointments
98%
Access Record: Structured
14,000,000+
Patient records viewed
5,000+
GP practices in England enabled to share records
90%
Update Record: Send Document
1,000,000+
Messages sent
Last edited: 8 July 2026 1:38 pm