Summary
This publication provides information on the number of users and usage of the NHS App, and of features available through it. It aims to provide an open and accessible data source to give insight into how the public are using the NHS App, and how usage changes over time.
Data are included for the following measures at ICB and national levels:
- NHS App monthly logins
- NHS App monthly unique user logins
- NHS App unique user logins in the previous 12 months
- NHS App account registrations
- NHS App prescription orders
- NHS App unique users ordering prescriptions
- Registered NHS App users
- NHS App messaging and notifications measures, including message delivery, message read rates and notification opt-in rates
Data are included for the following measures at national level only:
- NHS App all-time account registrations
- Unique users sent messages in the NHS App
Additionally, the publication includes a number of measures relating to the prescription tracking features of the NHS App, presented at national level only, including:
- Pharmacy and patient enablement
- Service usage
- Ready to Collect notifications
- Notification read rates
Measures included within this publication may be expanded over time as additional NHS App features become available and suitable data sources are identified.
See the 'What's included in this release' page for a full list of metrics. Definitions and caveats are available in the NHS App Management Information Statistics: Summary and NHS App Management Information Statistics Metadata Excel files, both available to download under Resources at the bottom of this page.
Key Facts
281,792
new NHS App account registrations during July 2026
42,170,269
All-time NHS App account registrations up to the end of July 2026
79,987,913
NHS App login sessions were recorded over July 2026
15,409,367
distinct users logged into the NHS App over July 2026
28,344,015
distinct users logged into the NHS App between 1st August 2025 and 31st July 2026
7,636,604
repeat prescriptions were ordered through the NHS App in July 2026
6,131,504
distinct users ordered a repeat prescription through the NHS App in July 2026
3,210
pharmacy sites were live with the national prescription tracking service in the NHS App by the end of July 2026
495,651
distinct users viewed a prescription tracking update in the NHS App during July 2026.
2,211
pharmacy sites were live with the national prescription tracking service and "Ready to Collect" notifications in the NHS App by the end of July 2026.
36,814,662
messages delivered in the NHS App during July 2026
41%
of messages delivered in the NHS App in July 2026 were read within 24 hours
65%
of registered NHS App users were opted in to receive notifications in the app at the end of July 2026
Percentages are rounded to the nearest whole number, except where one decimal place is used to avoid loss of meaningful detail.
Resources
Last edited: 28 August 2026 9:31 am