Hospital Outpatient Activity 2020-21

This is a high-level summary report of NHS Outpatient activity and performance of hospitals in England, during 2020-21 and as a comparison over time.

The summary report contains the following tables, charts or graphics:

• Number of Outpatient appointments and attendances, 2010-11 to 2020-21.
• Percentage of Outpatient appointments that were attended, 2010-11 to 2020-21.
• Number of Outpatient appointments that were not attended, split by reason for non-attendance, 2010-11 to 2020-21.
• Percentage of Outpatient appointments that were attended/not attended, 2010-11 to 2020-21.
• Proportion of Outpatient appointments and attendances by Commissioning Region, 2020-21.
• Proportion of first and subsequent Outpatient attendances by Commissioning Region, 2020-21.
• Attendances and non-attendances for the five most common Outpatient treatment specialties, 2020-21.
• Outpatient attendances by age and gender, 2020-21.
• Outpatient ‘did not attends’ by age and gender, 2020-21.
• Rate of first attendance by Index of Multiple Deprivation decile, 2020-21.
• Rate of 1st attendance by ethnicity (grouped) for every 100,000 population and proportion of 1st attendances against all attendances,  2020-21.
• Rate of non-attendance by ethnicity, 2020-21.

This publication includes detailed tables at a national level, with further breakdowns included in each table.

The tables include:

• All Attendances
• First Attendances
• Main Procedures and Interventions
• Main Specialty
• Primary Diagnosis
• Treatment Specialty
• Ethnicity
• IMD
• Metadata
• Provider Level Analysis

The table descriptions that accompany this publication are given in the document entitled ‘Hospital Outpatient Activity, 2020-21: Metadata’; this includes descriptions of the tables included in the report, as well as providing useful links to other relevant webpages and documents.