National Workforce Reporting Service (NWRS)

There are 4 new roles in the Direct Patient Care Staff Group: General Practice Assistant, Social Worker, Peer Support Worker, and Applied Psychologist – Clinical. There is one new role in the Nursing Staff Group: Community Mental Health Nurse. Please update your records as soon as possible if you have staff with these role titles.

There is new functionality to specify whether certain PCN and PCN Contracted Services roles are Mental Health Practitioner (MHP) roles and whether they cover adult or children and young people.

Additional questions will appear if you select one of the following roles in the Direct Patient Care staff group: Social Worker, Peer Support Worker, Applied Psychologist – Clinical, Social Prescribing Link Worker, Therapist- Occupational Therapist, Therapist – Counsellor, Therapist – Other, Mental Health and Wellbeing Practitioner, Trainee Mental Health and Wellbeing Practitioner, Clinical Associate in Psychology, Trainee Clinical Associate in Psychology, or select the Community Mental Health Nurse role in the Nursing staff group. If you have any MHP staff, please update your NWRS records as soon as possible.

A new guidance page has been created for NWRS users. This is available via the support page as an online article, or as a downloadable document.

Staff Role and Staff Group fields are now mandatory field as these are essential for NHS Digital to produce workforce statistics; if you are completing a new staff record you will need to provide this information. If you have previously added roles without supplying this information, please ensure this is updated as soon as possible.

Staff role is now a mandatory field as it is essential for NHS Digital to produce workforce statistics; if you are completing a new staff record you will need to provide this information. If you have previously added roles without supplying this information, please ensure this is updated as soon as possible. New system warnings have been also added to all data fields to provide a clear reminder where data is missing.

October 2022: The National Primary Care Multi-Disciplinary Workforce team is working with NHS England regional workforce colleagues to ensure that the NWRS more accurately reflects the recruitment that has taken place and can be evidenced through the ARRS Claims Portal. Regional leads may contact you to discuss your overall workforce and claims figures, so please ensure all your ARRS roles are recorded in NWRS. 

August 2021: A record status marker is now included in the staff table for your organisation; ‘Complete’ indicates your record is finalised and will be included in our data extracts and ‘In Progress’ indicates further action is needed before we will receive it. 

September 2021: ‘First Name’, ‘Last Name’, ‘Gender’ and ‘Date of Birth’ fields became mandatory so you will be unable to submit records without completing these fields.

November 2021: Data warnings now appear if there are issues with the ‘Ethnicity’, ‘Are they still working here?’, ‘Contracted hours’ and ‘Working hours’ fields. 

December 2021: The Staff Group field is now a mandatory data item. 

In July 2021 the NWRS resumed monthly practice extractions and publications for practice data. PCNs will move to monthly extractions later once the data completeness and coverage have increased.

We have added an unknown value to the gender field; we will update the response options pending the implementation of the national review of protected characteristics. For now, please use this option where male or female is not appropriate.

Advanced practitioner roles are now available for a selection of direct patient care staff: paramedic, pharmacist, physiotherapist, podiatrist and therapist – occupational therapist.

Use the new check box to indicate that an individual is an advanced practitioner. The roles are dietician (for PCNs only) paramedic, pharmacist, physiotherapist, podiatrist, therapist – occupational therapist (for PCNs and GP practices).