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2020 digital transformation blogs

This is from our transformation blog, showing the best of digital and data technology from NHS Digital, NHS England, and NHSX.

Creating the COVID-19 text service for vulnerable people

A small group from NHSX, NHS Digital, NHS Business Services Authority and the Behavioural Insights Team has developed a text service for those most threatened by COVID-19. 

Modularised content: Google knowledge panels

NHS Digital Product manager James Lumgair talks about how the NHS website is getting trusted, accurate health information in front of more users than ever before through 'knowledge panels' on Google search result pages.

Data saves lives

Tom Foley, Senior Clinical Lead for Data at NHS Digital, writes about the power of data in health and social care.

How I learned to code

In the run-up to International Women’s Day, cyber security graduate Lianne Potter describes how she retrained to become a coder after redundancy and is now protecting the NHS from cyber threats.

Modularised content: What's next?

NHS Digital Product Manager James Lumgair gives an update on the project to make specific sections of content on the NHS website available to syndicators, so more people can get accurate, NHS-assured information wherever and however they need it.

HSCN: A stepping stone to ‘internet first’ services

Tom Denwood, Executive Director of Data, Insights and Statistics at NHS Digital, explains how the Health and Social Care Network can help us make the transition to ‘internet first’ services while saving the system millions of pounds.

Regulating AI in health and care

Matthew Gould, CEO of NHSX, explains why he convened a round-table of regulators to talk AI, and what the plan is. 

My cyber security journey

NHS Digital's Peter Robinson takes us through his journey from apprentice to professional within the Cyber Security team.

From the front line: Pharmacy exemption checking

The Real Time Exemption Checking service automatically tells pharmacy systems when someone is exempt from paying for their prescriptions. Pharmacist Paul Rolfe looks at how it is improving dispensing for patients and pharmacy staff. 

Ten years fighting for a single language

SNOMED CT is the clinical vocabulary for electronic patient health records across the NHS. Denise Downs, Principal Terminology Specialist, talks about the ‘major stock take’ that the implementation of SNOMED CT across general practice involved and how she gained the support of clinicians.

Creating an integration toolkit for NHS login

Rebecca Jarratt, lead delivery manager for NHS login partner onboarding, explains how the NHS login team worked with organisations to develop a self-service toolkit that supports them to adopt NHS login – while ensuring the team maintains control over the integration process.

Making digital services more inclusive

The NHS digital service manual helps teams make their services more respectful and inclusive. But it’s not always easy to get it right as Sara Wilcox, the content designer on the team, explains.

Does cyber security have to be painful?

Dan Jeffery, Head of Innovation, Delivery and Business Operations at NHS Digital’s Data Security Centre, explains how automation within NHSmail is delivering improved cyber security.