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NHS Digital
We explain how we are using user centred design to improve health and care.
NHS Digital Design Matters
A place to share experiences and learning about putting users' needs at the heart of digital services and technology.
12 October 2020
Conducting user research remotely is challenging but can yield unexpected benefits. Brigit O’Sullivan, User Researcher at NHS Digital, describes what she learned working as a user researcher for the NHS App during lockdown.
8 October 2020
Matt Edgar, Associate Director of Design and User Research at NHS Digital, explains why user centred design is vital in a pandemic – not a ‘nice to have’ – in the first NHS Digital Design Matters blog post.
