It is pretty obvious to say that design changes people’s lives. If it didn’t, we wouldn’t spend so much of our time trying to get it right.
But the reality beneath that unoriginal claim struck home for me recently as I worked on a report tool, part of the replacement system for national cervical screening.
It’s not the most dramatic or heart-rending example of our impact – but is perhaps no less meaningful for that. It’s a small piece of work that speaks to the everyday reality we try to grapple with as interaction designers in the NHS.
Tosin BalogunAssociate Interaction Designer, NHS Digital
Tosin is an associate interaction designer for the NHS website. He is passionate about users and using the power of technology to improve the lives of others, most especially those from underrepresented groups. Before that, he has worked on several design and research roles as part of the graduate scheme. You might find him doodling everything about the world.