Summary Care Record (SCR) in community pharmacy

NHS Digital is working to make sure all community pharmacies can view Summary Care Records (SCR).

NHS Digital is working to make sure all community pharmacies can view the Summary Care Record.

Benefits of using SCR in community pharmacy

Being able to view the Summary Care Record in community pharmacies has clear benefits for patients and staff. Once SCR is implemented, you can:

  • check allergies to prevent prescribing errors
  • check current medications prescribed for emergency supply purposes
  • check eligibility for services such as a free flu jab.

Having instant access to patient information speeds up care, reduces the need for phone calls to GP practices, and reduces referrals to other services, particularly out-of-hours.

Read more on the benefits and uses of SCR in community pharmacy

How to view Summary Care Records in community pharmacy

Once your pharmacy implements SCR, you can view SCR on the Spine portal. You will need a Smartcard with the right codes added to log in. Watch the SCR user demo to see how to log in and view a patient record.

New SCR additional information flag

A flag has now been added to the SCR screen to highlight when a patient has additional information on their SCR, as well as the core information on medicines, allergies and adverse reactions. This information may include:

  • care preferences
  • long term conditions such as diabetes or dementia
  • details of their carer

SCRa additional information flag screenshot

You must always ask the patient for permission to view their SCR. Access will be audited by the Privacy Officer to make sure that all users are following the rules for information governance.

Royal Pharmaceutical Society (RPS) SCR guidance

The RPS has developed guidance for pharmacists on how to use SCR and how to make the most of it to help patients, improve efficiency and be more effective.

SCR in community pharmacy pages

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Getting started with SCR from 1 April 2017

Find out about getting started with Summary Care Records (SCR), including the process to follow for pharmacy organisations, users and SCR governance people (SGPs, formerly privacy officers).