This method helps community pharmacies provide services to patients in care homes.
Care home staff can give permission to view by proxy for their patients. They should get permission once from patients or their carers, usually as part of normal admission procedures, which can then be used on an ongoing basis. It is important that the care home makes sure patients understand:
- the scope of the permission (one named individual or a range of authorised staff)
- the length of time this permission will last
- that they can refuse permission or change their minds and that their choices will be respected
This patient leaflet can help care homes explain summary care records to patients and make sure they fulfil Data Protection Act rules on fair processing.
The pharmacy and the care home need to establish their own procedures for recording and changing permission, to make sure patients’ choices are upheld and they are not bothered unnecessarily. Permission to view by proxy should be recorded on the patient’s PMR when it’s set up.