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Creating a new NHS England: Health Education England, NHS Digital and NHS England have merged. More about the merger.

NHS App strategy: developing the digital ecosystem

The NHS App strategy sets out how we can help make the digital infrastructure that the NHS App is built on available to others so they can benefit from it.

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NHS App strategy: developing the digital ecosystem


This document details how the NHS will deliver the commitments for the NHS App in the NHS Long Term Plan and the Secretary of State for Health and Social Care's vision document, The future of healthcare: our vision for digital, data and technology in health and care.

The NHS App is now available to all citizens in England aged 13 or over and registered with an NHS GP practice. It is part of a range of digital tools that citizens can choose from to access GP services online.  

The commitments in the NHS Long Term Plan describe the potential for our national products to support an ecosystem of digital health and care services. As part of this, we are considering how the NHS App can be a platform for innovation, and ‘channel’ to other digital health and care services, as set out by NHSX Chief Executive Matthew Gould.

We have described our strategy on these pages and this is based on insight we have gathered from citizens, commissioners and suppliers over many months. 

We have developed a strategy for the NHS App based on feedback we received, and in the context of other national products and services such as the NHS website.

Last edited: 8 February 2022 1:54 pm