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NHS App strategy: developing the digital ecosystem

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The proposed strategy for the NHS App, and your chance to comment on these proposals and shape our approach and priorities.


This document details how the NHS will deliver the commitments for the NHS App in the NHS Long Term Plan and the Secretary of State for Health and Social Care's vision document, The future of healthcare: our vision for digital, data and technology in health and care.

The NHS App is now available to all citizens in England aged 13 and over. It is part of a range of digital tools that citizens can choose from to access GP services online. So what’s next for the NHS App? 

The commitments in the NHS Long Term Plan describe the potential for our national products to support an ecosystem of digital health and care services. As part of this, we are considering how the NHS App can be a platform for innovation, and ‘channel’ to other digital health and care services, as set out by NHSX Chief Executive Matthew Gould.

We have described our strategy proposals on these pages. This is based on insight we have gathered from citizens, commissioners and suppliers over many months. We now want to see if our strategy proposals are right. 

If you commission or supply digital health and care services, consider the proposals in these pages, and tell us what you think about our approach and priorities using our short survey.

We will continue to develop our strategy for the NHS App based on the feedback we receive, and in the context of other national products and services such as the NHS website.  

Last edited: 4 March 2020 10:57 am