NHS App guidance for GP practices

What GP practices need to know about the NHS App.

Guidance on NHS App features

Find out what patients can do in the NHS App, and how the features available to them are affected by settings in the clinical system your practice uses.

Tell your patients about the NHS App

We've developed a range of materials to help you spread the word to your patients.

Set up a test patient

See the NHS App the way your patients see it, using a test patient.

Help for patients

Help patients get on board with the NHS App, and get more support if they need it.

Training and guidance

Access training and support materials.

Monitoring use and improving digital access

Check how your patients use the NHS App and encourage digital access.

Clinical safety and the NHS App

Tell us if the NHS App causes any clinical safety issues.

Switching patient facing services off

Patient facing services (PFS) are Apps, like the NHS App, which allow patients to digitally access NHS services. Patient facing services are sometimes switched off which can impact how patients can access services.

Last edited: 26 July 2023 10:37 am