NHS App resources

Learn how to set up a test patient, track use of the NHS App in your area and view troubleshooting guidance.

Resources

Find out what changes we are making to the layout of the NHS App and why we are making them.

Set up a test patient

Find out what your patients can see in the NHS App by setting up a test patient.

How to set up a test patient

NHS App dashboard

Health and care staff can track uptake and use of the NHS App

Open the data dashboard

NHS App help and learning

NHS App troubleshooting guide

How to address common issues that patients may ask about when using the NHS App

Read the trouble shooting guide

NHS App document uploads

Learn how to correctly upload patient documents to the NHS App

Correctly upload documents

Safeguarding and the NHS App

Guidance for practice staff on redacting (hiding from online visibility) specific information entered into the GP medical record or preventing the patient from having access.

Read the overview

Switching patient facing services off

NHS App guidance on what to do when switching patient facing services off

Follow the instructions

Useful NHS App videos and guides

How to use the NHS App step by step videos

These videos show you how to use the NHS App and its services

Watch the NHS App videos

NHS App step by step guide

This guide will walk you through setting up and using the NHS App on a smartphone or tablet. Your will need to be connected to the internet to follow along with each step.

Read the step by step guide

Introduction to the NHS App

Introduction to the NHS App video for staff and patients

Watch the video

NHS App promotional materials

Tell your patients about the NHS App using our promotional materials

Use the App promotional materials

Last edited: 24 June 2026 12:52 pm