There are several reasons why your organisation may choose to use MESH. It:
allows you to transfer large data files securely from one organisation to another
allows large files (up to 20GB) to be sent, which cannot be sent over NHSmail (up to 35MB)
has a user friendly interface, available through MESH UI
allows some configuration to suit business needs when using MESH client/API
Organisations should have separate mailboxes for each use case to maintain the security of the data being sent and received.
MESH connects to the Spine infrastructure via the N3/HSCN network. If you cannot register for an N3/HSCN connection (local authorities for example) there is an option to connect via the public internet.
MESH can send files of any type, for many different purposes. Some examples of what MESH may be used for include:
A pathology lab using MESH to communicate test results to GP practices.
A hospital sending and receiving notifications to adult social services to identify patients who may need adult social care when they leave hospital, in line with the Care Act 2014.
In most cases, the systems suppliers or IT administrators will handle the set-up of MESH for each organisation. If you are a user of MESH and have technical questions, we recommend you get in touch with your organisation’s IT contact first.
Types of MESH available
We currently have three types of MESH to suit a variety of organisational needs and requirements.
MESH Client - ideal for organisations sending or receiving large files (up to 20GB), such as GP sites, Trusts, private NHS providers).
MESH User Interface (UI) - ideal for organisations sending or receiving small files (under 100MB over N3/HSCN and under 50MB over Internet Gateway).
Users can apply for an account to track and trace messages sent using MESH by using the MESH Online Enquiry Service (MOLES), a message tracking service hosted on Spine which is accessed through via a user interface (UI). Also note that message tracking is available as part of the restful API.
Test your implementation - test client and message tracking API
Please contact the National Service Desk at firstname.lastname@example.org or call on 0300 30 35 035 for any technical or service issues and general enquiries including requests to be added to the distribution list for regular updates to service suppliers and users.
View our selection of MESH and MOLES technical documentation. These guides will help you install and use your MESH client, manage your advanced settings and identify recipient mailboxes using the endpoint lookup service.
All MESH messages have a workflow ID which identifies the type of message being sent. NHS organisations, IT specialists, adult social care teams and individuals should read this guidance prior to completing a mailbox request form.