Before submitting an e-RS service transfer request, and to minimise any delay, please review the two dependencies below.
As highlighted above, the e-RS service transfer is designed to move services from their current location (under the current organisation) to a corresponding location (under the new organisation). ODS codes assigned to locations are managed by the NHS Digital ODS team and cannot be created or amended within e-RS.
If any new locations do not have an ODS code assigned, then it will not be possible to progress the transfer request. If a new location ODS code is required, you will need to contact the ODS team.
e-RS Smartcard Roles
Each e-RS service transfer requires all smartcard users who are associated to the service under the current organisation to have an equivalent e-RS role under the new organisation. The e-RS service transfer cannot copy or migrate smartcard roles, as this must be undertaken by an RA manager, or equivalent individual within the care identity service (CIS) system. Ideally all affected Smartcard users will be identified, and work will be underway to recreate appropriate users’ e-RS roles under the new organisation.
It will save considerable time if the work to create e-RS roles is started as soon as possible. Please note that the service transfer 'Preview' (see below) can support this work by extracting all affected smartcard users out of e-RS. Please ask your assigned service transfer facilitator for more information.