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Every organisation is likely to be in at a different point along their journey to the cloud. The cloud journey guide aims to direct you towards services and actions which are appropriate to where your organisation is. This guidance is structured along the lines of organisation personas, described by characteristics which define where they are on the path to cloud adoption.
Using the cloud journey guide
Start by familiarising yourself with the persona model below, and find the level which describes where your organisation is along the way to cloud adoption
follow the links to the relevant services and topics
If you require assistance to find what you are looking for, contact the CCoE by emailing email@example.com.
If you need further support as an NHS organisations planning or migrating to use Cloud Services contact us using our feedback form for an introductory 30 minute conversation with a member of the team.
Organisation Cloud adoption personas
The Cloud adoption personas provide a generalised description which helps direct an organisation towards relevant actions and information.
Based on industry experience, an organisation's position along the journey to cloud can be described by the following characteristics
decision maker motivation
workload suitability for cloud
security and compliance
Decision maker motivation: they see frugality and efficiency of services provided to the patients as the major business driver and would like to optimise services.
Budget: Budget is prioritised to keep the lights on and the short term tactical gains for their investments. Overall, they are sceptical about transformation initiatives.
Organisational readiness: Strong desire to maintain the status quo. Little understanding of the changes required to prepare for cloud adoption.
Workload suitability for cloud: A range of legacy workloads which have not been systematically assessed for cloud suitability.
Security and compliance: They are risk adverse and follow traditional working practices for security and compliance.
Cloud consumption: Limited or no cloud consumption. Cloud adoption is not a priority at present.
Decision maker motivation: Motivated by compelling business needs, customer experience and satisfaction but also interested in cost reduction.
Budget: Sufficient financial resources and willing to take risks trying something new. Least price sensitive of the personas and are highly demanding in product feature set and performance.
Organisational readiness: A "risk tolerant" culture and sufficient human resources, they have a high level of cloud and IT expertise.
Workload suitability for cloud: Have a clear understanding of the suitability of their IT estate and have an ongoing programme to make their applications "cloud ready".
Security and compliance: Understand what good looks like, and are in the process of implementing a standardised approach.
Cloud consumption: Tens of workloads in the cloud with plans to continue migration. Are aware of opportunities to optimise consumption through right-sizing and dynamic scaling. Initial experimentation with cloud-native services.
Decision maker motivation: They see IT as opportunity for creating new services and capabilities to serve their patients and staff.
Budget: Have fully embraced the variable opex budget model. Have adopted solid FinOps disciplines and tooling which allows them to stay in control of their cloud spend. A portion of savings are re-invested in optimisation initiatives.
Organisational readiness: The organisation sees itself as innovators in their field. Staff are able to handle change and are motivated to develop new skills and abilities.
Workload suitability for cloud: Most workloads are either ready are in the cloud or are in the process of being made cloud-ready. IT solution vendors are de-selected they do not have cloud offerings or show a clear road map for their cloud offering.
Security and compliance: Proven compliance posture, evidenced by positive audit results.
Cloud consumption: Majority of workloads are in the cloud. Only services that rely on special infrastructure are kept on premises. Focussing on modernisation of application using cloud native services.
The Cloud Centre of Excellence (CCoE) promotes a best practice approach to drive the adoption of Cloud services. It provides a centralised enablement function and supports Cloud service consumers across NHS Digital and the wider NHS.