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Creating a new NHS England: NHS England and NHS Digital merged on 1 February 2023. More about the merger.

Capability maturity assessment

Service description

Interview based assessment of organisation capability readiness for cloud adoption across multiple functional domains.  This service helps establish the starting point and enablement journey for the essential organisation capabilities required to manage cloud.

The Cloud Maturity Assessment evaluates the current state maturity of cloud implementation in an organisation and the desired target state from two key perspectives: technical and non-technical capabilities.

Following the evaluation, the Cloud Maturity Assessment develops a reasonable and actionable roadmap to achieve the desired outcome of cloud benefits.

Delivery process
  • Define scope of analysis
  • Select domains
  • Identify key stakeholders 
  • Interview key stakeholders 
  • Perform analysis of gaps and optimisation opportunities
  • Draft roadmap, socialise and refine
  • Present findings 

Key products

Capability Maturity Assessment report
  • overview of current state and target state ambition with respect to processes, technology and people​
  • consolidated outputs of analysis and roadmap​
  • pareto chart of barriers between each use case and domains​
  • proposed barrier reduction projects
  • gap closure actions to advance from current to target maturity levels

Propose an actionable plan to steps to move each domain from current to target state, with consideration for the barriers and dependencies identified during the assessment.

Analysis charter

Formalise the terms of reference for the assessment. 

Stakeholder briefing pack

Inform the involved stakeholders about the assessment process and set out expectations for the interviews.

Questionnaires and interview notes

Basis of structured interviews for each domain in scope. 


To be added. 

Contact us

Contact us by emailing

Last edited: 29 June 2022 1:46 pm