We use incoming feedback widgets and pop-up polls to collect feedback from you to improve our service, using a product called Hotjar.
Give us feedback by clicking on the blue feedback widget which appears as a tab on the right hand side of many pages. You can rate the page, give specific feedback comments and even select a specific element on the page to leave feedback on. Leave your email address if you're happy for us to contact you about your feedback. If you do not want to leave feedback, click the X to minimize the widget.
Certain pages have pop-up polls with questions about page content. Again, leave your email address if you're happy for us to contact you about your feedback. If you do not want to answer, click the top arrow to minimise the poll.
If you cannot see the feedback widget or pop-up polls
All pages in our developer hub (under the URL https://digital.nhs.uk/developer) should have either a feedback widget or a pop-up poll, but never both.
Some browser privacy settings, or extensions such as pop-up or ad blockers, prevent these tools from appearing or working correctly, so:
- consider whitelisting our website in your blocker software so that you can leave us feedback
- check to see if you have "Do Not Track" set in you browser or a blocking cookie installed on your browser as explained on Hotjar's Do Not Track page
Whatever the case, we'd still like to hear your feedback on our site which you can send by contacting us.