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Part of Primary care written complaints guidance notes KO41b - ICB collection

Further information and contacts

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If you require access to SDCS email: [email protected]

If you have any problems with the SDCS tool please contact the NHS England data collection team at [email protected]. 

The complete list of data items required on the KO41b return and this guidance can be found on the KO41b Primary Care (GP and Dental) Complaints Collection webpage.

For any other queries on definitions regarding complaints, contact [email protected].

Further information on the current NHS complaints procedures can be obtained from the NHS website.

Last edited: 27 May 2026 3:33 pm

Chapters

  1. Primary care written complaints guidance notes KO41b - ICB collection
  2. Completing the return
  3. Submitting data
  4. Other KO41b form information
  5. Further information and contacts