User authentication via Care Identity Service
The BS-Select and BSIS systems are changing the way users authenticate their identity. Users will no longer login via Open Exeter and will instead be using Care Identity Service as the authentication portal for logging in.
All BS-Select and BSIS users will need a smartcard.
The roll out of Care Identity Service (CIS) and smartcard logins for BS-Select started in March 2022. Access to BSIS via CIS and smartcards for screening services started in December 2023 and will continue to be rolled out in early 2024.
Preparing for the new authentication process
Breast Screening Offices can prepare for the new authentication process by completing the following actions
Updates and information
Over the coming months, we will be working closely with local organisations to help them prepare for the switchover from Open Exeter to CIS.
We will be writing to stakeholders including registration authorities, regional NHSEI public health commissioning teams and IT managers to inform them of this change.
Contact us
We are unable to accept any emails which contain patient identifiable data (PID) and any emails received with PID will be deleted. This is a mailbox to assist organisations in getting ready to switch from Open Exeter to CIS and smartcards
For any questions contact the National Service desk by emailing [email protected] or by calling 0300 303 5035.
Last edited: 8 January 2026 11:33 am